... Enterprise applications leaders should not let CRM be or become a costly silo. This guide reveals a proven framework to align CRM with business goals, transforming it from a stand-alone tech project into a strategic engine for growth, customer loyalty, and measurable business impact. Insights at a Glance ...
Analyst(s): Ilona Hansen | Francesco Vicchi
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... management requires a more disciplined approach to understanding, governing and optimizing technology spend. This session outlines a practical framework for IT cost optimization built around three priorities: reducing costs, improving IT performance and investing in business outcomes. Learn how to create ...
... Gartner for HR Leaders, this healthcare organization streamlined its recruiting platform and processes, ultimately widening the scope of improvements to the employee experience and workforce planning. The organization built a standout employer brand to attract the right talent in a niche market, negotiated ...
... Enterprise wired and wireless LAN infrastructure enables local connectivity for devices, including enterprise switches, access points and management software. This note guides infrastructure and operations leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner ...
... BPA tools are essential for accelerating digital transformation and cost optimization by rapidly automating and monitoring business processes. This note guides enterprise application leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons ...
... the forecast period. CSPs address demands for AI, sovereign, secure and resilient networks by investing in increased capacity, AI-native capabilities and agentic AI operations — with onset of 6G commercial deployments expected in 2029. Insights at a Glance Market Opportunity Key Trends Methodologies & Definitions ...
Analyst(s): Peter Kjeldsen | Mounish Rai | Will Rice | Peter Liu | Amol Nerlekar | Kosei Takiishi | Pankaj Verma | Amresh Nandan | Sylvain Fabre
... employees globally helps HR leaders understand where changes in benefits design may allow for targeted investments to capture positive employee preference and trade elements that are less valued in today’s market. Overview Gartner Recommended Reading Gartner Insights Abstract ...
... Overview AI Position Noteworthy Events, Key Initiatives and Activities Top Strengths and Challenges Trending Topics Vendor Market Coverage Gartner Insights Abstract ...
... uncertainty. To effectively support chief sales officers, sales operations leaders must guide AI technology choices to improve productivity, reframe sales forecasting to be actionable, and determine the least disruptive approach for transformation. Overview Recommended Actions Gartner Recommended Reading Gartner ...
Analyst(s): Sandhya Mahadevan | Steve Rietberg | Tyler Huguley