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Research May 2025
... Access Research Already a Gartner client? CIOs cannot guide their businesses to digital acceleration unless the people and organization are aligned to the strategy and empowered for success. Explore our comprehensive list of people and organizational building blocks to preview the key elements of a successful ...

Analyst(s):   Christie Struckman
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Premium Research Aug 2025
... administration and updates to EU sustainability legislation are contributing to a shift in priorities for supply chain sustainability. Yet, fundamental drivers of sustainability remain. This research guides CSCOs on the impacts of changing global policy on supply chain sustainability drivers. Overview Strategic ...

Analyst(s):   Laura Rainier   |   Anne Michelle Avolio
Research Oct 2025
... Gartner client? Technical debt in integration poses a significant challenge for organizations seeking greater agility and operational efficiency to keep pace with rapidly changing technology landscapes. This research guides software engineering leaders on effectively managing and minimizing integration ...

Analyst(s):   Keith Guttridge   |   Andrew Humphreys   |   Shrey Pasricha
Research Jan 2025
... Access Research Already a Gartner client? Security operations managers need to report on threat detection, investigation and response program effectiveness, but struggle to navigate the vast amount of potential SOC metrics. This research provides examples and practices to design metric systems tuned t ...

Analyst(s):   Angel Berrios   |   Pete Shoard   |   Eric Ahlm
Premium Research Jan 2025
... Most organizations report skills shortages as a top workforce concern disrupting growth. HRBPs can help align workforce planning with long-term strategies to support growth by assessing talent gaps, prioritizing critical skills and executing build-buy-borrow-bot talent solutions effectively. When to ...

Analyst(s):   Simrat Kaur
Research Jun 2024
... of the CTS market in 2023. A decline in legacy infrastructure investment offset investment in 5G, while fiber deployments, cloud adoption, geopolitics and currency fluctuations were the most important forces that led to market share changes in 2023. Overview Market Share Data Overall Market Segment Performance ...

Analyst(s):   Amresh Nandan   |   Jouni Forsman   |   Peter Liu   |   Kosei Takiishi   |   Pulkit Pandey   |   Mike Edholm   |   Amol Nerlekar   |   Peter Kjeldsen
Research Mar 2023
... Insights Already a Gartner client? The phone market in 2023 is expected to decline by 5.5% before recovering by 8.6% in 2024, reducing the market to 1.306 billion units in 2023. This results in the 2023 market size ending nearly 26% lower than the 2019 market size. Table of Contents List of Tables Overview ...

Analyst(s):   Rishi Padhi   |   Namrata Banerjee   |   Annette Zimmermann   |   Roberta Cozza   |   Annette Jump   |   Mikako Kitagawa   |   Anshul Gupta   |   Rounak Bhattacharyya   |   Ranjit Atwal
Research Jan 2026
... working within limited resources. This research will help them find the right solution to meet a midsize enterprise’s needs. Analysis Market Differentiators Considerations for Technology and Service Selection Notable Vendors Gartner Insights Abstract ...

Analyst(s):   Patrick Long
Research Jun 2021
... subsegments. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed Mergers and Acquisitions Gartner Recommended Reading Note 1: CRM Market Share Taxonomy Gartner Insights Abstract ...

Analyst(s):   Julian Poulter   |   Amarendra .   |   Neha Gupta   |   Yanna Dharmasthira
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