Gartner Insights Abstract

Market Share Analysis: Communications Technology and Services, Worldwide, 2023

Published: 24 June 2024

Summary

The top four vendors captured nearly half of the CTS market in 2023. A decline in legacy infrastructure investment offset investment in 5G, while fiber deployments, cloud adoption, geopolitics and currency fluctuations were the most important forces that led to market share changes in 2023.

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Overview

Key Market Findings
  • Network infrastructure market share declined in 2023 compared with 2022, due to lower investment in legacy infrastructure and despite increased revenue generated by 5G investment. However, the decline was offset by growth in fiber deployments.

  • Operations applications witnessed an increase in market share in 2023 compared with 2022, mostly led by continued operations support system (OSS) and business support system (BSS) simplification and modernization efforts. Some such costs were offset by automation adoption by these vendors. Additionally, an update to our methodology and segment definitions affected the market size of this segment, which also contributed to segment growth

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Analysts:

Pulkit Pandey Jouni Forsman Peter Kjeldsen Kosei Takiishi Peter Liu Amresh Nandan Amol Nerlekar Mike Edholm

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