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Research April 30 2026
... challenges with line leaders Design HR solutions that evolve, not endure Differentiate change support from HR and for employees Recognize obvious and nonobvious strategy triggers Assess success metrics for your people strategy About the CHRO Global Leadership Board The CHRO Global Leadership Board, convened by ...
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Research May 2019
... Access Insights Already a Gartner client? Technology and service providers must split their attention between revenue earned, innovation and competitors’ mergers, acquisitions and divestitures. In 2018, only half of the top IT vendors retained their 2017 ranking. Analysis Background and Context Methodolo ...

Analyst(s):   John-David Lovelock
Video February 14 2020
... Building Business Acumen A video guide for midsize enterprise IT leaders to help deliver value from digital initiatives To tap into new digital business opportunities, you must innovate ways to implement technology in all aspects of the business. Business acumen enables CIOs and IT leaders to combine ...
... interned at a B2B startup in the wholesale food distribution space. Prior to business school he worked in research and data quality for SaaS providers in the capital markets and commercial real estate industries. Aligning R&D strategy to business strategy Integrating sustainability into R&D decision-making ...
Premium Research May 2022
... service-based architecture is making CSPs rethink their technology and operations transformation — taking a “greenfield” type of approach to shape platforms for agile, flexible and outcome-driven operations. CSP CIOs should accelerate this idea to create new value with 5G. Overview Strategic Planning Assumptions ...

Analyst(s):   Kosei Takiishi   |   Sylvain Fabre   |   Pulkit Pandey
Research Jul 2023
... Insights Already a Gartner client? The worldwide market for AADI&P technologies grew 13.8% to $86.7 billion in 2022. iPaaS and application development plan tools emerged as key growth-driving segments, growing at 37.6% and 28.7%, respectively. In terms of market share, IBM, Salesforce and Microsoft remained ...

Analyst(s):   Varsha Mehta   |   Kelli Smith   |   Harshita Chibber   |   Laurie Wurster   |   Fabrizio Biscotti   |   Lisa Unden-Farboud   |   Nicholas Carter
Premium Research Sep 2025
... CCaaS market continues to grow, yet buyers face increasing uncertainty from the emergence of generative and agentic AI, and the impending convergence with CRM CEC solutions. This research helps customer service and support technology leaders find the best-fit providers for their needs. Market Definition ...

Analyst(s):   Pankil Sheth   |   Megan Fernandez   |   Drew Kraus   |   Jason Bridge   |   Pri Rathnayake
Premium Research Apr 2026
... validate value and risk earlier, and delay hard commitments. This approach makes AI a decisive growth lever for new ventures, where enterprises pursue new products, services, business models, or market entries under uncertainty. Insights at a Glance Issue Context Impact More Detail Contributors Gartner Recommended ...

Analyst(s):   David Furlonger   |   Andy Rowsell-Jones
Research Dec 2022
... Insights Already a Gartner client? External storage systems revenue worldwide was $5.6 billion in 3Q22, an increase of 5.5% compared to 3Q21. Revenue for solid-state arrays grew by 9.2% YoY while hard-disk drives/hybrid arrays saw 2.1% growth. Secondary storage and primary storage grew 18.0% and 3.6% YoY ...

Analyst(s):   Chandrashekar S   |   Suzie Low   |   Amit Goyal   |   Andrew H Kim
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