Given today’s complex and matrixed organizations, it is imperative HR leaders fully understand the business and can act as human capital advisors to the line.

The purpose of this playbook, created by the CHRO Global Leadership Board, is to provide practical guidance to mid- and senior-level HR leaders (e.g., HR business partners [HRBPs], division HR leads and heads of talent management) responsible for driving talent strategy on how they can partner with the business to maximize business performance.

Having HR leaders that can effectively partner with the business and drive business outcomes allows CHROs to spend more time on strategic activities and less time putting out fires due to strategy misalignment and dissatisfied business leaders.