... Software asset management tool adoption is rising to manage software licensing, control usage and integrate with enterprise systems. This note guides sourcing, procurement and vendor management leaders to learn from ratings and reviews shared by their peers on Gartner Peer Insights. Gartner Recommended ...
Analyst(s): Peer Community Contributor
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... A value-based statement of work for telecom expense management services requires clear scope and deliverables, strong accountability, and defined outcomes. This checklist outlines five key areas in a telecom expense management proposal to help IT SPVM leaders drive effective negotiations. When to Use ...
... struggle to evaluate the maturity of their public cloud financial management practice and prioritize investments for advancement. Cloud architects can utilize this tool to assess current readiness and plan the transition from basic cost management to optimal value enhancement. Overview Problem Statement The ...
Analyst(s): Douglas Toombs | Ang Troy | Marco Meinardi
... Supplier risk management is often ad hoc, siloed, and constrained by competing demands, which limits visibility and timely action. This guide helps procurement leaders lay the foundation to build a proactive, scalable supplier risk management framework to identify priority risks, align stakeholders, ...
... Access Insights Already a Gartner client? IT vendor risk management is key for protecting value and requires engagement across the organization. IT sourcing, procurement and vendor management leaders should use communications best practices to drive stakeholder engagement in managing IT vendor risks ...
Analyst(s): Edward Weinstein | Bridget Lee | Suzie Petrusic
... AI agent management platforms unlock new revenue potential by creating demand to address challenges across scalability, reliability, privacy and agent sprawl. To capture agentic AI leadership, product leaders must transition from building AI agents to provide comprehensive agent management to deploy, ...
Analyst(s): Ethan Cai | Christine Tenneson | Aakanksha Bansal | Alfredo Ramirez IV | Kiumarse Zamanian
... new reputation threat landscape means traditional reputation management tactics are incapable of addressing emerging risks like narrative and disinformation attacks. CCOs should use the PROTECT framework to modernize their reputation management strategies in seven key areas. Insights at a Glance Strategic ...
... With so much riding on AI success, the CDAO and D&A leader must play a central role in realizing their organization’s AI ambition or risk failure. This Leadership Vision will help CDAOs communicate top priorities for building AI-ready foundations with data and analytics capabilities, securing investment ...
Analyst(s): Lydia Ferguson | Ehtisham Zaidi | Soyeb Barot | Rita Sallam | Roxane Edjlali | Sumit Agarwal | Alan D. Duncan | Afraz Jaffri | Sally Parker
... Organizations often struggle to share the knowledge that is hidden within scattered documents. Enterprise application leaders must enhance document management to empower users to create, capture, curate and circulate knowledge effectively, using the document-centric approaches outlined in this research. ...
Analyst(s): Marko Sillanpaa | Tim Nelms | Rachel O'Farrell | Jed Cawthorne