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Research February 20 2019
... Market Your IT Sourcing, Procurement and Vendor Management Value Using Targeted Stakeholder Communication Targeted efforts to market the activities and value of your endeavors are key to gaining acceptance and participation. Analysts: Yanni Karalis, Joanne Spencer SPVM leaders need to develop a “marketing ...
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Announcement September 22 2022
... meaningful progress towards it. “Automation in most finance functions has gone after low-hanging fruit,” said Bhattacharjee. “Using technologies such as RPA, finance has successfully automated many simple, repetitive tasks, but typically this leaves behind many tasks that require human intervention to keep ...
Announcement August 28 2024
... Growth (%) 2025 Spending 2025 Growth (%) Network Security 359 5.9 402 12.1 460 14.2 Security Services 1,132 14.7 1,358 19.9 1,629 19.9 Security Software 982 10.8 1,136 15.6 1,303 14.8 Total 2,474 11.8 2,896 17.1 3,392 17.1 Source: Gartner (August 2024) Within the security services market (which includes ...
Premium Research Jun 2025
... Legal and compliance leaders can use this tool to guide conversations with key stakeholders to formally assess the business and regulatory impact that new regulations will have on the organization and determine next steps. Gartner Research ...

Analyst(s):   Legal and Compliance Research Team
Premium Research Aug 2025
... Aligning SRE with ITSM enhances product reliability and customer satisfaction. This research guides heads of infrastructure and IT operations to integrate proactive SRE practices with ITSM, fostering collaboration for improved, customer-focused service delivery. Gartner Research ...

Analyst(s):   Mark Cleary   |   Hassan Ennaciri
Research Jul 2026
... Gartner client? AI is redefining IT support, enabling autonomous, intelligent resolution of endpoint issues. Heads of I&O must evaluate this emerging market that delivers goal-driven, proactive, adaptive, and self-healing endpoint support through AI agents. Overview Strategic Planning Assumption(s) Introduction ...

Analyst(s):   Stuart Downes   |   Tom Cipolla   |   Robin Milton-Schonemann
Premium Research Jul 2026
... procurement’s financial success, yet this only proves that procurement paid less than before, not that it is paying the best available price in the market. As cost pressure rises, CPOs must start shifting from reporting savings to proving cost leadership. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Miguel Cossio
Premium Research May 2026
... insights on emerging trends A reported move by SAP to make its AI accessible to ECC and S/4HANA on-premises customers represents a further movement of ERP market power back to the buyers. IT sourcing, procurement and vendor management leaders must capitalize on increased leverage for stronger negotiations. ...

Analyst(s):   Christian Hestermann   |   Johan Jartelius   |   Mike Tucciarone   |   Bill Ryan
Premium Research Jun 2026
... point offerings. At a Glance Overview AI Position Noteworthy Events, Key Initiatives and Activities Top Strengths and Challenges Trending Topics Vendor Market Coverage Notes Gartner Insights Abstract ...

Analyst(s):   Mike Leibovitz
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