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Research Jan 2021
... Access Insights Already a Gartner client? The digital business process services market will grow to over $106 billion by 2024, at a 10.8% CAGR. These services require investment in technology assets and intellectual property delivered alongside business process domain and/or industry expertise and enhanced ...

Analyst(s):   Chrissy Healey   |   Dean Blackmore   |   Colleen Graham   |   Brendan Williams
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Research Oct 2025
... public cloud managed service provider market. This research is designed to support sourcing, procurement and vendor management leaders in identifying local partners with the appropriate expertise to deliver professional services in a dynamic market environment. Market Differentiators Considerations for ...

Analyst(s):   DD Mishra   |   Anurag Bora   |   Tom Sieber   |   Tobi Bet
Research Aug 2023
... estimates end-user spending on servers in 2023 to be $116.3 billion, an annual decrease of 6.7%, influenced by reduced expectations for the Chinese market and broader buyer weakness globally. Shipments are expected to grow at single-digit rates throughout the five-year forecast period. Overview Forecast ...

Analyst(s):   Amit Goyal   |   Uko Tian   |   Adrian O'Connell   |   Wataru Katsurashima
Research Oct 2023
... Access Insights Already a Gartner client? The worldwide AIM market is projected to grow to $93 billion by 2027. iPaaS, low-code hpaPaaS, and API management technologies will be the key growth-driving segments, owing to the sovereign cloud computing trend, GenAI-led democratization, and a burgeoning number ...

Analyst(s):   Nicholas Carter   |   Varsha Mehta   |   Kelli Smith   |   Fabrizio Biscotti
Research Oct 2020
... Access Insights Already a Gartner client? The worldwide IT services market will contract by 4.6% in 2020 (3.2% in constant currency). However, it will rebound with a four-year CAGR of 7.0% (6.3% in constant currency) from 2021 through 2024, driven in the near term by services that enable socially distanced ...

Analyst(s):   Colleen Graham   |   Hardeep Singh   |   Subhransu Sahoo   |   Dean Blackmore
Research Oct 2023
... Access Insights Already a Gartner client? The BPS market is forecast to grow at a five-year CAGR of 9.1% (8.4% in CC) to reach $303 billion by 2027 from $196 billion in 2022. AI- and GenAI-enabled technologies are projected to inject $28 billion during the forecast period and grow at a five-year CAGR ...

Analyst(s):   Mohit Khemka   |   Tom Coshow   |   Hardeep Singh   |   Scott Frederick
Announcement February 22 2023
... Conn., February 22, 2023 Gartner Predicts Nearly Half of Cybersecurity Leaders Will Change Jobs by 2025 25% of Cybersecurity Leaders Will Pursue Different Roles Entirely Due to Workplace Stress By 2025, nearly half of cybersecurity leaders will change jobs, 25% for different roles entirely due to multiple ...
Research Oct 2022
... Access Insights Already a Gartner client? By 2026, the market for software that enables hyperautomation will reach nearly $1.04 trillion, with a CAGR of 11.9%. Demand for hyperautomation is driven by a strong need for digital transformation due to talent shortages, increasing economic pressures and competitive ...

Analyst(s):   Varsha Mehta   |   Anna Griffen   |   Tarun Rohilla   |   Cathy Tornbohm
Research Dec 2020
... Access Insights Already a Gartner client? Gartner’s 4Q20 forecast update reflects the unified communications market’s impact from video conferencing adoption and usage. Early pandemic adoption of cloud conferencing will shift adoption curves through 2024 with increased churn levels anticipated in 2022 ...

Analyst(s):   Daniel O'Connell   |   Tom Eagle   |   Megan Fernandez   |   Brian Doherty
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