... and application landscapes, enabling them to make smarter decisions aligned to their organization’s priorities. We examine market forces and the leading vendors of platforms. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions ABBYY Appian Apromore ARIS (Software GmbH) Celonis Decisions ...
Analyst(s): David Sugden | Marc Kerremans | Tushar Srivastava
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... center market is migrating from on-premises to cloud-based CCaaS solutions, including those with many thousands of agents and advanced digital and self-service requirements. This research will help customer service and support technology leaders find the right provider for their needs. Market Definition ...
Analyst(s): Pankil Sheth | Steve Blood | Drew Kraus | Pri Rathnayake
... subsegment of the customer service and support technology market. This Magic Quadrant evaluates twelve of the vendors to help customer service and support technology leaders find the solution that best meets their current and long-term needs. Market Definition/Description Magic Quadrant Vendor Strengths ...
Analyst(s): Wynn White | Pri Rathnayake | Drew Kraus
... data quality processes and the market, empowered by AI/GenAI to deliver trusted AI-ready data. This research helps data and analytics leaders understand emerging technologies and the vendor landscape to make better purchasing decisions. Strategic Planning Assumptions Market Definition/Description Magic ...
Analyst(s): Sue Waite | Divya Radhakrishnan | Melody Chien
... needed to respond to market changes. Today’s organizations must continue accelerating their digital investments to increase business resilience and innovate their business for the digital age. These investments will also serve as insurance to help them cope in the face of ongoing market uncertainty. A modular ...
... Insights Already a Gartner client? The market for cloud IaaS is dominated by two leading service providers. Other service providers have responded by launching new offerings, but customers must carefully manage the risks of adopting less-mature offerings. Market Definition/Description Understanding the ...
Analyst(s): Lydia Leong | Dennis Smith | Craig Lowery | Raj Bala
... The market for mobile technology is still in neutral, mostly because of tight IT budgets. This reality is accelerating the consolidation of the market before it even had a chance to flourish. Gartner Research ...
... and Analytics for 2025 ORLANDO, Fla., March 5, 2025 Gartner Analysts Are Discussing Ways in Which Organizations Can Leverage These Trends at the Gartner Data & Analytics Summit, March 3-5 in Orlando, Florida Gartner, Inc. identified the top data and analytics (D&A) trends for 2025 that are driving the ...
... discussed the Gartner top strategic predictions for 2021 and beyond, projecting a future based on a present filled with uncertainty. Key Takeaways
By 2025, 40% of physical experience-based businesses will improve financial results and outperform competitors by extending into paid virtual experiences. “ ...