... technology landscape rapidly advances, customer service and support (CSS) leaders must make difficult investment decisions. Learn how to conduct a thorough market scan to select and prioritize customer service technologies for investment. Key tech trends in customer service Today’s hottest customer service technologies ...
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... will continue with digital transformation projects.”
Analysis: Demonetization is the primary reason for the slowdown in the banking and securities market in India. But the effects will be short-lived. The slowing manufacturing sector is also having an indirect effect on the banking and securities sector ...
... Says Indian Insurers Spending 140.8 Billion Rupees on Information Technology and Services in 2016 Insurers Look to Digital Insurance to Create New Markets Most Indian insurance companies expect to increase their IT budgets in 2016, and are expected to spend 140.8 billion rupees on IT products and services ...
... industry, from manufacturing to device and application market trends. More information on Gartner's semiconductor research can be found in the Gartner Semiconductor Manufacturing Focus Area at http://www.gartner.com/technology/core/products/research/markets/semiconductorManufacturing.jsp Rob van der Meulen ...
... slightly from the previous forecast. Longer term, Gartner expects modest growth through the semiconductor cycle, with just a modest pause in the equipment market expected in 2016.
"While capital spending outperformed equipment spending in 2013, the reverse will hold true for 2014," said David Christensen, senior ...
... MWC talking points?
A: With the saturation of traditional telecommunications markets, many communications service providers (CSPs) must shift their focus to remain relevant and maintain profits in the evolving digital market. Existing network and operational infrastructures, cannot provide the flexibility ...
... headphone markets, vendors have lately made important additions to their product portfolios. Google, for example, has recently ramped up its hardware portfolio with the Pixel Buds and the more affordable Google Home Mini, which is competing with Amazon's Echo Dot. We expect these two markets to develop ...
... initiatives.
"Despite moderate economic growth, technology and service providers (TSPs) should craft a go-to-market strategy that assumes that China and India will continue to be fast-growth markets in the region and the world," said Mr. Guttridge. "TSPs can differentiate their offerings by providing 'hand-holding ...
... comprehensive database of market size data on which to base its forecast.
The Gartner quarterly IT spending forecast delivers a unique perspective on IT spending across the hardware, software, IT services and telecommunications segments. These reports help Gartner clients understand market opportunities and ...