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Q&A June 04 2025
... Can Unlock Commercial Value by Redefining Personalized Digital Interactions with Customer-Shared Data Q&A with Suzanne Schwartz DENVER, Colo., June 4, 2025 Suzanne Schwartz Senior Director Analyst, Gartner In a digital landscape that is ever-evolving, the way marketers engage with customers can significantly ...
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Announcement October 14 2025
... Gartner Says Chief Supply Chain Officers Can Scale AI With Data Fabric Architecture STAMFORD, Conn., October 14, 2025 Data Fabrics Can Accelerate Decision Making Without Requiring an Overhaul of Existing Systems Chief supply chain officers (CSCOs) seeking to scale advanced analytics and AI across complex ...
Q&A September 17 2025
... Accelerate Workforce Productivity With AI-Powered Nudgetech Q&A with LJ Justice STAMFORD, Conn., September 17, 2025 LJ Justice Research Director, Gartner HR organizations are under mounting pressure to increase productivity as leaders double-down on generative AI (GenAI) investments, however productivity ...
Announcement March 17 2021
... while migrating to cloud from legacy systems. To manage these risks, organizations are increasing their spending on cloud security tools, driving the market up 251.1% in 2021. Cloud access security brokers (CASB) and cloud workload protection platform (CWPP) will be some of the major technologies that CISOs ...
Research Jul 2021
... This Hype Cycle identifies and tracks digital innovations and market solutions for optimizing and transforming clinical capabilities within a healthcare provider. CIOs can use this research to assess the value and impact of new technologies that enable digital care delivery. Analysis Definition Why This ...

Analyst(s):   Sharon Hakkennes   |   Mike Jones
Premium Research Jul 2023
... Digital innovation at scale is essential to developing resiliency and surviving market volatility, fragmented geopolitics and energy transition. CIOs can use this Hype Cycle to understand which technologies to focus on in order to align their investments with strategic business goals. Analysis Definition ...

Analyst(s):   Simon Cushing   |   Rich McAvey
Insight August 25 2022
... Experience Provide Exceptional Customer Service Experience Customer service is a cornerstone of corporate strategies for better penetrating existing markets. Many organizations strive to exceed customers’ expectations for service. By providing an exceptional customer service experience, organizations believe ...
Announcement April 01 2026
... experience. Highlights of conference sessions include: Cracking AI's Value Code: From Uncertain Cost Driver to Value Engine Trends in the Finance Technology Market for 2026 CFO Circle Roundtable: AI-Driven Analytics Ask the Expert: How to Evaluate and Adopt AI in Accounts Payable Applications Keynotes: Gartner ...
Blog Post May 01 2018
... briefings). The analyst is removed from all active and planned research projects. If the analyst covers an IT sector, the relevant vendors in that market are alerted that the analyst is leaving Gartner. All of this is designed to ensure that the process of delivering world-class insight to our clients ...
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