... or stakeholders. Treat the roadmap as a living guide for continuous evolution Reinvention is not a one-time project. A roadmap that remains fixed for years can quickly become disconnected from changing business priorities, technology developments and market conditions. Instead, heads of EA should treat ...
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... As CSPs plan concrete strategies to enhance customer experience and drive retention and growth, CIOs are increasingly exploring modular, AI-enabled solutions to transform customer management and customer journey operations across customer segments and life cycle stages. Insights at a Glance Gartner Re ...
Analyst(s): Manoj Bhatia | Susan Welsh | Mounish Rai
... Automating work is becoming standard. AI creates greater value when it improves quality, prevents costly mistakes and supports better decisions before organizations commit time and money. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended Reading Gartner Insights Abstract ...
... PPWR, legally enforceable as of 12 August 2026, imposes strict requirements for packaging related to goods sold in the EU. Supply chain strategy leaders can use this research to reduce uncertainty and ensure their organization is taking appropriate actions to mitigate risks. Insights at a Glance Strat ...
... Access Insights Already a Gartner client? AI-driven DRAM demand drives 6% shortage, leading prices up 237% and revenue up 312% in 2026, supply challenge persists in 2027, as 4% shortage drives prices and revenue up 18% and 37% respectively. As AI servers account for 50%+ DRAM revenue in 2028, long-ter ...
... By 2030, HCM software spend will surpass $78 billion, driven by AI and HR modernization. As agentic AI expands, integration and compliance friction, along with tasks requiring human empathy, will limit automation. Vendors must address these barriers and evolve their pricing models to grow. Insights a ...
... with DC switches, NDR, ZTNA, and WLAN as the fastest-growing segments in 4Q25. The top five vendors accounted for more than half of the total ENE market revenue in 4Q25. Overview Methodologies and Definitions Notes Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Christian Canales | Vivek Tiwari | Gurjyot Uppal
... CSCOs can accelerate AI adoption with a robust governance framework across IT, security and operations. A multitier approach augments centralized IT rules with continuous operational control, context and visibility. This enables safer implementations while scaling AI innovation rapidly. Insights at a ...
... Access Insights Already a Gartner client? Asset-intensive organizations that fail to effectively use enterprise asset management will not achieve required asset availability or get ROI from more advanced reliability systems such as asset performance management. This research outlines how CIOs should p ...