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Premium Research Feb 2026
... Many procurement teams struggle with ad hoc total cost of ownership (TCO) calculations that obscure true spend and risk hidden costs. This guide helps CPOs build a resilient, repeatable TCO framework for full visibility, smarter sourcing and incremental cost reductions. Gartner Insights Abstract ...

Analyst(s):   Joe Stephens   |   Sarah Small   |   Alexis Boudreau
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Article July 23 2026
... a starting point for further support. How does the Gartner Executive FastStart program help General Counsel manage complexity? General counsel must guide their organizations through regulatory complexity and evolving technology, reduce regulatory friction, enable responsible AI use and maximize legal ...
... Reviews Quality Comes First” white paper. Ryan Kent Ryan Kent is the Director of Reviews Operations for Gartner Digital Markets. Ryan helped create, implement and scale Digital Markets’ Reviews Quality Assurance and Compliance programs. When he’s not working on improving the quality of our reviews, he ...
Premium Research Feb 2026
... suppliers and use sentiment analysis to optimize interactions and facilitate better accounts payable outcomes. CFOs should reference this implementation guide as they assess, pilot, and operationalize this AI use case. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Alex Levine   |   Ash Mehta   |   Twisha Sharma   |   Miles Onafowora
Premium Research Apr 2026
... This guide helps CFOs and finance teams develop a strategy for increasing margin by optimizing personnel costs, including guidance on analyzing current personnel spend, identifying and evaluating cost optimization opportunities, and preparing to execute the strategy. Overview Steps Gartner Recommended ...

Analyst(s):   Vaughan Archer
Premium Research Jul 2026
... As AI reshapes HR work ownership, HRBPs need clarity on how their role should evolve. This tool helps HRBPs assess their current portfolio against Gartner’s future ownership model and get recommendations on what to elevate, shift, monitor or build for their future work portfolio. When to Use Direction ...

Analyst(s):   Satyanshu Sapra   |   Abhinandan Sood
Premium Research Aug 2026
... AI costs extend beyond models, tokens and infrastructure. CIOs must identify the technology, people and process drivers that shape total AI cost and influence architecture, governance, reuse and scaling decisions. Insights at a Glance Issue Impact Implications Contributors Gartner Recommended Reading Gartn ...

Analyst(s):   Lauren Wheatley   |   Akanksha Pandey   |   Chris Ganly   |   Nate Suda
Research Aug 2026
... Access Insights Already a Gartner client? CSCOs must navigate the AI era, where the convergence of AI-driven potential and enterprise risk is absolute. Gartner’s seven themes empower CSCOs to navigate rapid change, mitigate hidden risks and capture value across their enterprise through 2027. Analysis Re ...

Analyst(s):   Suzie Petrusic
Research Aug 2026
... Access Insights Already a Gartner client? Heads of Communications are under increasing pressure to translate AI potential into meaningful business outcomes while managing risk and organizational change. Use Gartner’s seven strategic themes to navigate Communications’ strategies, growth priorities and ...

Analyst(s):   Patryck Allen
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