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Premium Research Apr 2025
... With internal and external disruptions impacting organizations more frequently, portfolio reprioritization must adapt to remain flexible. This research helps PPM leaders enable their enterprise portfolio reprioritization process and be proactive to changes as they occur. Overview Steps Gartner Recommen ...

Analyst(s):   PMO Research Team
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Premium Research Jan 2025
... This resource aggregates best practices on building and communicating corporate narratives, which create a coherent story about an organization’s identity and direction. These resources will help CCOs drive consistent use of the narrative to shift audience perceptions and drive business evolution. An ...

Analyst(s):   Mackenzie Whitely
Research Nov 2019
... Access Insights Already a Gartner client? Many business stakeholders perceive IT only as a support organization running the business. This constrains IT’s strategic agenda contribution. Proactive engagement rather than reactive alignment with business strategies positions CIOs to influence strategic p ...

Analyst(s):   Janelle Hill
Premium Research Jul 2023
... This tool provides a list of vendors providing digital commerce core and ecosystem applications. Application leaders can use this tool to understand digital commerce ecosystem segments and corresponding vendors for their digital commerce technology needs. When to Use Directions for Use Recommended by t ...

Analyst(s):   Penny Gillespie   |   Melissa Hilbert   |   Dayna Radbill   |   Jason Daigler   |   Sandy Shen   |   Mark Lewis   |   Eric Schmitt   |   Mike Lowndes   |   Aditya Vasudevan
Research Nov 2012
... Access Insights Already a Gartner client? Stakeholders are at the core of getting things done. When trying to achieve results through others, it is critical to know with whom you are talking and their positions relative to the issue at hand. The heart of effective stakeholder management is identificat ...

Analyst(s):   Heather Colella   |   Andy Rowsell-Jones
Premium Research Aug 2024
... HR leaders can use these resources to explore and implement the strategies described in our e-book, “The Human-Powered Enterprise.” Analysis Research Highlights Gartner Research ...

Analyst(s):   Human Resources Research Team
Research Oct 2021
... Application leaders can use this Tool to understand ecosystem segments and applications commonly integrated with digital commerce platforms. This Tool provides a list of providers that can help build the digital commerce technology stack. When to Use Directions for Use Recommended by the Authors Gartner ...

Analyst(s):   Jason Daigler   |   Aditya Vasudevan   |   Mark Lewis   |   Sandy Shen   |   Penny Gillespie   |   Dayna Ford   |   Mike Lowndes
Complimentary Research June 27 2024
... Customer Service Experience Done Right Good customer service experience drives customer loyalty and business success. A data-first approach is key. Power your customer service experience with smart data analytics Data analytics underpins the heart of customer service success. Are your customer service ...
Research Jul 2020
... The COVID-19 aftermath requires a fast recovery, especially at operational and financial levels. Automotive CIOs must prepare a technology plan to deliver important short-term returns. This research provides insight on intelligent cost optimization technologies that can be adopted for this plan. Gart ...

Analyst(s):   Ivar Berntz   |   Michael Ramsey   |   Pedro Pacheco   |   Bill Ray   |   Jonathan Davenport   |   Marc Halpern
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