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Research Oct 2026
... Access Insights Already a Gartner client? Product superiority alone will not overcome customer sovereignty concerns. Customers increasingly judge platforms by their ability to preserve business execution despite provider intervention, platform disruption, AI model unavailability or geopolitical change ...

Analyst(s):   Mukul Saha   |   Kelli Smith
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Premium Research Jan 2020
... models and partnerships, regulatory volatility and faster change demand aggressive, but judicious, use of technologies like AI, analytics and robotic process automation. Gartner Insights Abstract ...

Analyst(s):   Jim Murphy
... Leaders Robotic Process Automation in Finance Must-Have Technologies for the Finance Function Mission-critical priority Become a best-in-class finance organization by advancing the function’s digital talent and processes through RPA. How Gartner helped Helped VBA understand how to use robotics to reduce ...
Research Jan 2026
... client? Traditional automation vendors, systems of record providers, and new entrants are actively developing and promoting solutions to deliver AI agents through agentic automation. CIO’s and enterprise application leaders should use this research to understand what agentic automation is and how it may ...

Analyst(s):   Sachin Joshi   |   Saikat Ray   |   Arthur Villa   |   Adam Briggs
Premium Research Jan 2024
... research to gauge your priorities against your peers’ technology investments in key areas, like cloud for mobility-as-a-service platforms and robotic process automation for customer service. Overview Survey Objective Data Insights Gartner Recommended Reading Gartner Research ...

Analyst(s):   Mike Ramsey
Premium Research Nov 2024
... responsible for strategy can use the peer stories in this research to learn how their peers realized benefits from analytics, control tower, robotic process automation and AI. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Salil Joshi   |   Eric O'Daffer
Premium Research Nov 2019
... Integrated Risk Management Prescriptive Analytics Sliding Into the Trough Data and Analytics Governance Robotic Process Automation Offerings Digital Business Transformation Robotic Process Automation Software Predictive Analytics (Dig. Mktg.) Blockchain Corporate Social Responsibility Climbing the Slope ...

Analyst(s):   Jim Murphy
Announcement June 24 2019
... EGHAM, U.K., June 24, 2019 Gartner Says Worldwide Robotic Process Automation Software Market Grew 63% in 2018 RPA Software Revenue Forecast to Reach $1.3 Billion in 2019 Robotic process automation (RPA) software revenue grew 63.1% in 2018 to $846 million, making it the fastest-growing segment of the ...
Premium Research Dec 2025
... Warehouse automation and robotic options are more dynamic than ever and expanding rapidly, with emerging trends shaping investment strategies. Logistics leaders should recognize the impact these options have on cost, agility and operational excellence when developing their automation strategy. Gartner ...

Analyst(s):   Abdil Tunca   |   Federica Stufano
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