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Premium Research May 2025
... applications automate local government administrative and financial processes. This research helps local government leaders assess and select cloud ERP vendors as part of an enterprise cloud strategy that emphasizes core process automation and innovation. Market Definition/Description Magic Quadrant Vendor ...

Analyst(s):   Robert Stoneman   |   Todd Kimbriel   |   Albert Gauthier
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Premium Research Jul 2025
... Data and analytical governance is a business initiative that relies on IT for tooling, metadata management, policy automation and performing technical steps of governance processes. Technical practitioners can use this reference architecture to help the business deliver effective D&A governance. Architecture ...

Analyst(s):   Joe Maguire
Premium Research Aug 2024
... sales execution. Vendors have integrated AI features to various extents. Sales operations leaders should use this research to enhance their evaluation process and gain further insights into critical sales capabilities, including those driven by AI. Strategic Planning Assumptions Market Definition/Description ...

Analyst(s):   Guy Wood   |   Steve Rietberg   |   Varun Agarwal   |   Adnan Zijadic
Research Jan 2021
... using low-quality data for process mining results in erroneous analysis and jeopardizes the overall output. EA and technology innovation leaders must manage the data quality issues to ensure data output integrity and improve decision making for process improvement and automation efforts. Overview Introduction ...

Analyst(s):   Tushar Srivastava
Premium Research Jan 2025
... Sales force automation platforms optimize sales processes by automating tasks such as lead management, forecasting and performance tracking to boost efficiency and revenue. This note guides sales operations leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner ...

Analyst(s):   Peer Contributors
Premium Research Jun 2025
... platforms to enable an intelligent contact center that boosts customer self-service, customer service agent assistance, employee assistance, and process automation. Overview Strategic Planning Assumption(s) Introduction Description Benefits and Uses Risks Recommendations Representative Providers Gartner ...

Analyst(s):   Uma Challa
Research Jun 2017
... Digital Transformation by Linking Strategy to Execution Improving Processes by Process Modeling and Analysis (BPA) Assessing the Impact of Change by Connecting Process Models With EA Modeling and Preparing Business Processes for Process Automation Market Size Market Analysis Representative Vendors Avolution ...

Analyst(s):   Samantha Searle   |   Marc Kerremans
Article October 06 2026
... between AI ambition and enterprise value AI investments continue to rise, yet most organizations still concentrate AI value in pilots and task-level automation. Leaders across the organization need to address the structural challenge of aligning the operating model, rather than layering AI onto existing ...
Premium Research Jun 2025
... sales decisions for AI solutions using digital twins. Product leaders using digital twins to succeed in the AI race should use the Markov decision process to build economic models to monetize digital twins. Overview Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Anthony Bradley   |   Walker Black   |   Alfonso Velosa
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