... Access Insights Already a Gartner client? In 2022, the business process services market grew by 5.6% in U.S. dollars (10.2% in constant currency). ADP, FIS and Global Payments retained the top three positions in a market that is driven by cloud-native and digital technology platforms with intelligent ...
Analyst(s): Cathy Tornbohm | Scott Frederick | Hardeep Singh
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... Chain Use Case Combines Blockchain and IoT for Added Trust Example IoT and Blockchain Integration: Conceptual Architecture Smart Contracts and ProcessAutomation Data Filtering: Smart Contracts and DApps Architectural Challenges Scalability IoT Device Security and Trust Case Studies Case Study 1: Swiss ...
Analyst(s): Alex Pradhan | Benoit Lheureux | Avivah Litan
... and local governments develop COVID-19 tools.
Important but less urgent IT projects, such as enterprise resource planning (ERP) and robotics process automation (RPA), will be delayed to make room for immediate and critical spending in digital workplace support, public health response and economic growth ...
... finance application by not actively leading the vendor selection process during the project’s discovery phase. CFOs must prioritize strategic alignment and process resilience, and involve process owners in the vendor selection process. Insights at a Glance Strategic Planning Assumption CFOs Must Take ...
... Challenges Introduction Analysis Know the Differences Between an RFI and RFP, and When to Use Each Document Use Gartner's Toolkit for the E-Commerce RFP Process to Jump-Start Your RFP Project, and to Get Your RFP Into the Hands of the Best Prospective Vendors as Quickly as Possible Use Gartner's RFP Vendor ...
... business. At the same time, they should streamline legal and compliance processes through standardized workflows, automation and clear guidance. Gartner also emphasizes the need for GCs to establish AI governance rules, processes and oversight mechanisms that balance AI use with business needs and risk ...
... Supply chains face a paradigm shift to find success in an AI-driven autonomous business era. CSCOs must transition from rigid, rule-based automation to agile autonomy by building autonomous-ready operations, intelligence, and workforces to handle global disruptions and secure future resilience. Insights ...
Analyst(s): Lindsay Azim | Julia Heyman | Alan O'Keeffe | Lorraine Gavin | Cristina Carvallo
... Anthropic offers enterprise AI assistants as embedded conversational tools and stand-alone agentic automation. This guide helps application leaders navigate Claude Chat for everyday AI and Claude Cowork as an agentic platform to align capabilities, security, and costs with enterprise workflows. Insights ...
Analyst(s): Adam Preset | Melanie Alexander | Nikos Drakos | Simon Whight | Mike Warren | Sohail Majumdar
... As HR leaders shift their AI investments from basic administrative automation to strategic workforce planning, high-technology executives and their teams need to adapt. Success requires balancing immediate sales of fast-ROI operational tools with long-term roadmaps for more strategic use cases. Insights ...