... Work Intelligent Search Secure, Compliant, & Sovereign Data Deep Indexing/Multimodal Retrieval Integration & Extensibility Taxonomy Management & Automation Performance & Content Health Localization & Internationalization High-Volume Contact Center Technical & Field Support Compliance-Driven Service Center ...
Analyst(s): Patrick Quinlan | Jennifer MacIntosh | Pri Rathnayake | Drew Kraus
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... 50% of HR tasks will be completed through AI agents, fundamentally reshaping HR workflows, roles, and technology strategies. These agents go beyond automation—they perceive, decide, and act with minimal supervision, enabling HR to shift from transactional execution to strategic impact. Download the Gartner ...
... bridge this gap by aligning leadership, investing in both people and technology, and fostering trust throughout the organization. Shift focus from automation to expanding workforce potential AI has moved from hype to reality, fundamentally reshaping how work gets done. Already, Gartner insights find that ...
... pilot, the IT department decided to use robotic process automation (RPA) to launch its RobotX core RPA project. The company estimated that, had it taken its existing approach, the system development cost of selected projects would have been 500 days, but the RPA solution cost was only 150 days, increasing ...
... SRE principles — balancing risk and speed, eliminating toil, and treating operations as software — to boost reliability, cut costs, and enable AI automation. Insights at a Glance Strategic Planning Assumption Impact Brief Actions and Cautions How to Execute Success Measures Contributors Gartner Recommended ...
... Already a Gartner client? The demands of an AI-first enterprise are reshaping the data engineering discipline with a significant focus on agentic automation, context engineering, and managing unstructured data. To remain relevant, D&A leaders must align their data engineering practice with and for AI, ...
Analyst(s): Michael Simone | Ramke Ramakrishnan | Robert Thanaraj
... What the 2026 Hype Cycle for ERP Reveals AI-powered ERP is transforming traditional systems of record into engines of real-time intelligence, automation and action. By Neha Ralhan | July 7, 2026 How AI is transforming ERP strategy for enterprise leaders Organizations are facing increasing volatility, ...
... Gartner Survey Shows 49% of Organizations Lack Confidence in Future Manufacturing Strategy STAMFORD, Conn., October 28, 2025 AI-driven Automation and Robotics Progress Will Stall Without Aggressive Redesign of Manufacturing Operations Nearly half of organizations lack confidence in their manufacturing ...
... to Know Analysis Adobe Airtable Asana Atlassian ClickUp monday.com Quickbase Smartsheet Wrike Work Planning In-Context Collaboration Workflow and Automation Reporting, Analytics and Dashboards Content Collaboration Platform and Operations Support Accelerator: Service Management Accelerator: Professional ...
Analyst(s): Nikos Drakos | Lacy Lei | Joe Mariano | Hironori Hayashi