... SAP’s AI strategy focuses on embedding AI agents and agentic systems directly into workflow processes, supported by third-party integration capabilities to maximize in-process, end-to-end control. To ensure business value at a sustainable cost, heads of EA should focus on agentic orchestration and engineering ...
Analyst(s): Gilbert van der Heiden
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... From AI Tools to Agentic Systems: Lessons for Enterprise IT Leaders From Google Cloud Next Google’s announcements highlight a shift from stand-alone AI tools to agent-centric enterprise operating models. By Moutusi Sau | April 23, 2026 Agentic AI platforms reshape enterprise architecture Google Cloud Ne ...
... implementing a digital workforce in which human, robotic and cognitive capabilities are combined to enhance working conditions and customer experiences. Using robotic process automation (RPA) and robotic desktop automation (RDA) solutions, the bank augments processes for more than 10,000 people from its various ...
... CISOs are evolving into strategic enablers, focusing on risk management and digital trust. Security leaders should leverage integration and automation to meet CISOs’ needs for efficiency and reduced complexity. Gartner Recommended Reading Gartner Insights Abstract ...
... as threat intel sources or configuration management databases (CMDBs) Provision of case management processes and support for incident response actions Workflow augmentation features, such as automation, orchestration of common tasks and use of AI The ability to use various data science techniques to ...
... Memory has leapfrogged the processor as the primary driver of server performance and cost. Replacing this processor-centric view with a memory-centric one allows heads of infrastructure and operations to reduce costs and increase predictability for on-premises or cloud compute. Insights at a Glance ...
... architecture and technology innovation leaders engaged in digital optimization efforts are struggling to understand the complexities of their business processes. Process mining can help you uncover your business operations and, thus, enable you to make informed decisions backed by data. Gartner Insights Abstract ...
... time, public sector software engineering processes can become inefficient and costly, making them likely targets of U.S. federal policy changes. This research demonstrates how value stream mapping enables software engineering leaders to dismantle outdated processes, cut costs and speed up delivery. Overview ...
Analyst(s): Nabeeha Ahmed | Peter Hyde | Keith Mann | Bill Holz | Prasanna Lakshmi Narasimha | Bill Blosen
... the core issues that companies like ours were facing, and some strategies on how to enable process improvement. Shared Services Performance Management "Gartner research helped us shape our thinking around robotics and testing operational models. It saved us a considerable amount of research time and confirmed ...