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Research Apr 2026
... selection and truly enhance personalization and platform performance, they must focus on identifying AI-driven differentiators in the vendor evaluation process. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Jenifer Silverstein   |   Upasna Chandna
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Premium Research Apr 2026
... Failing to adapt the talent management operating model during an AI transformation risks reduced ROI and continued siloed processes with generic solutions. CHROs must identify structural, role, and capability changes to transform talent management to achieve the needed enterprisewide talent outcomes. ...

Analyst(s):   Cian O Morain   |   Alistair Kidson   |   Annika Jessen
Research Apr 2026
... Gartner client? Cybersecurity leaders frequently rely on static, compliance-focused incident response plans that fail to protect critical business processes. Cybersecurity leaders should focus on business continuity outcomes to measure the effectiveness of incident response plans and to build cyber resilience ...

Analyst(s):   Phillip Shattan   |   Chiara Girardi   |   Wayne Hankins
Research Jul 2019
... PaaS Decision Management PaaS Event Broker PaaS (ebPaaS) RPA PaaS Data Hub iPaaS At the Peak Digital Experience Platform as a Service (dxPaaS) AI PaaS Serverless PaaS Cloud MDM Hub Services Sliding Into the Trough Cloud Event Stream Processing Services Function PaaS (fPaaS) API Management PaaS IoT Platform ...

Analyst(s):   Paul Vincent   |   Yefim Natis   |   Fabrizio Biscotti
... audit executives (CAEs) can use this tool to benchmark internal audit departments’ staffing, spending, structure, audit planning and risk assessment processes, technology and department outcomes against their closest peers. Audit Budget & Efficiency Benchmark tool can be used for: Resource Management Plan ...
Premium Research Aug 2024
... light of recent advancements in AI, we expand on our COVID-era sourcing automation research, looking at how sourcing and procurement automation is advancing. We then look specifically at how contract life cycle management automation can be leveraged to further member journeys of transformation. Gartner ...

Analyst(s):   Research Board Research Team
Premium Research Aug 2024
... Organizations need to increase the level of automation for their identity and access management initiatives, and policy-based evaluation is essential to such automation capabilities. This webinar shows how identity architects can use policies to aid automation in authorization and authentication. Session ...

Analyst(s):   Espen Bago
... trained and coached by AI when entering a new role. By 2027, more than 70% of organizations will utilize product-oriented automation teams to double their delivery cadence of automation initiatives, up from less than 25% in 2021. By 2030, one-third of organizations will achieve autonomous operations for ...
Research February 13 2026
... the highest-volume activity and largest practice area by spend for most legal departments. Despite this, many struggle to implement a comprehensive process for managing contracts across their lifecycle, even though, on average, 81% of contracts work is handled internally by the legal department staff. ...
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