Build a Future-Fit Infrastructure Organization

Evolve your team and operating model to better meet tomorrow’s business demands across cloud, automation, service and platform delivery.

It’s more than money: How to grow and retain your top talent

Heads of infrastructure and IT operations (I&O) often struggle to design workforce plans that effectively fill open roles, retain key talent and develop new workforce skills needed to meet evolving business objectives. Technology advancement, business volatility and market pressures make it difficult to keep up with skills transformation. Insufficient skills are a top threat in 30% of I&O functions in the next 12 months.

This research can help heads of I&O retain talent and grow critical skills by:

  • Diversifying I&O employee career paths 
  • Providing opportunities to work on cross-cutting digital initiatives 
  • Experimenting and learning about emerging technologies 
  • Clearing external obstacles blocking employee growth

Download the research to meet your workforce needs

Develop a workforce plan to retain critical talent.

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Develop dynamic workforce strategies to promote I&O talent

Through 2025, 80% of operational tasks will require skills that less than half the workforce is trained in today.

By 2027, more than 70% of organizations will utilize product-oriented automation teams to double their delivery cadence of automation initiatives, up from less than 25% in 2021.

Through 2026, I&O organizations that fail to meet the nonmonetary needs of employees will experience a 30% to 40% increased attrition rate among staff compared with 2020-2021 levels.

By 2023, 75% of companies will have an employment value proposition (EVP) tailored for attracting and retaining technology talent across geographical borders.

Gartner IT Infrastructure, Operations & Cloud Strategies Conference

Get prepared to be inspired by the world’s leading infrastructure and operations (I&O) leaders and Gartner experts and explore the latest technologies.

“I love to measure everything, but I don’t think measuring productivity is useful. I want to measure output. We see more innovation, more delivery and fewer incidents.”

Craig Bierman
Technical Infrastructure Director
Tetra Pak

Tetra Pak’s Versatile Tech Infrastructure Workforce Sparks Innovation

A global food packaging and processing company encouraged its I&O leadership to explore new opportunities linked to innovation initiatives, which in turn helped with increased customer satisfaction and a dip in attrition rates.

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