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Research Apr 2025
... overprovisioning, poor data life cycle management and outdated manual controls. I&O leaders must rightsize storage utilization and deploy continuous automation to reduce cloud storage costs. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Kuldeep Singh
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Premium Research Jan 2025
... Building a cohesive vendor ecosystem that enables continuous product-centric delivery models and fully leverages hybrid cloud, automation and AI is critical to delivering an organization’s digital ambitions. This research offers CIOs strategies to construct a structured vendor ecosystem. Overview Introduction ...

Analyst(s):   Sundar Viswanathan   |   Christopher Wiles   |   William Maurer
Research May 2021
... as more sales activities are moving to digital channels. However, barriers to adoption exist. Application leaders must use collaboration tools and automation technologies to facilitate self-service and assisted transactions. More Detail Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Sandy Shen   |   Mark Lewis
Research Jan 2022
... IoT is a transformational technology that crosses utility business silos and enables continuous intelligence, orchestration and automation. CIOs should use this trend to identify opportunities for digital innovation and performance improvement by utilizing IoT. Overview What You Need to Know Gartner ...

Analyst(s):   Nicole Foust   |   Ethan Cohen
Premium Research Jun 2023
... GenAI can enable new intelligent activities and automation capabilities at the scale and pace required for operational efficiency strategies in power and utilities. Digital leaders must evaluate where it fits into their operational efficiency improvement strategy, seize opportunities and redress challenges ...

Analyst(s):   Ethan Cohen
Premium Research Jun 2024
... Organizations struggle with mastering the intricacies of optimization techniques used in supply chain planning. To make informed choices during automation blueprinting and technology implementation, supply chain planning leaders need to learn the language, optimization options and a decision model. ...

Analyst(s):   Jan Snoeckx   |   Pia Orup Lund
Premium Research Dec 2024
... pressure to integrate AI into agents’ roles while balancing customer experience and cost. Leaders must plan to integrate AI to balance human and automation needs, enhancing service quality and fostering innovation. Session Description Learning Objectives Gartner Recommended Reading Gartner Research ...

Analyst(s):   Karan Anand   |   Kathy Ross   |   Jonathan Schmidt
Article August 27 2026
... CSCOs: Complex Supply Chain Decisions Require Augmentation, Not Automation What it’s about: This guide clarifies the limits of supply chain automation and the value of decision augmentation with AI. Why it matters now: Overinvesting in automation can introduce risk; augmentation offers safer, more effective ...
Insight April 20 2026
... to fix their performance management strategies. While companies have addressed poor performance results by reinventing their performance management process, they have been routinely disappointed. This has caused employees and managers to perceive performance management and employee performance conversations ...
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