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Premium Research Oct 2024
... Quality leaders must discern which quality processes to leave manual, augment with partial digitalization or fully automate. This research shows that today’s quality processes are usually not manual, and quality leaders expect full automation to be much more common in five years. Overview Data Insights ...

Analyst(s):   Luca Gattoni-Celli
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Premium Research Mar 2026
... Even the most advanced AI technologies will fall short if CHROs fail to make processes fit for AI. This playbook offers step-by-step guidance and prefilled templates to successfully steer HR’s process redesign efforts. Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Seyda Berger-Böcker   |   Hanne Nieberg   |   Jackie Watrous
Article July 08 2026
... to agentic AI’s decision logic. Rely instead on deep semantic observability, which captures the continuous, structured recording of the reasoning processes, context retrievals and tool selections. Gartner recommends tamper-proof logging pipelines and standardized telemetry primitives, such as OpenInference ...
Premium Research Feb 2026
... Gartner First Takes Fresh insights on emerging trends Automated invoice processing improves accuracy and scales efficiencies across the accounts payable process, including data validation, vendor communication, and payment. CFOs should reference this implementation guide to support leaders and teams ...

Analyst(s):   Alex Levine   |   Marco Steecker   |   Twisha Sharma   |   Ash Mehta
Research Apr 2026
... and actual recovery speed exposes organizations to extended downtime and reinfection risk. Heads of I&O must apply AI-assisted decision support and automation to deliver clean, predictable recovery with lower risk. Insights at a Glance Impact Brief Actions Cautions How to Execute Success Measures Gartner ...

Analyst(s):   Kuldeep Singh
Research Mar 2026
... encounter challenges in effectively establishing, measuring, enhancing, and evidencing compliance requirements. Heads of I&O must leverage compliance automation tools to enforce policy guardrails, address gaps in compliance frameworks, and systematically audit security and compliance policies throughout the ...

Analyst(s):   Chris Saunderson   |   George Spafford   |   Daniel Betts   |   Hassan Ennaciri
Premium Research Apr 2026
... Process intelligence platforms serve as the sensory system and governance plane to support autonomous operations. By translating complex data into proactive insights, they enable enterprises to transition from passive visibility to active, continuous improvement. Insights at a Glance Contributors Gartner ...

Analyst(s):   Tushar Srivastava
Premium Research Aug 2026
... Process excellence remains a key focus for heads of supply chain planning to sustain business outcomes and growth. Heads of supply chain planning can use this research to drive standardization and unlock process improvement opportunities by assigning global process owners who focus on that. Gartner Recommended ...

Analyst(s):   Noha Samara
Research January 23 2026
... Account-Based Marketing Framework Create and manage a world-class account-based strategy for your sales and marketing organization. In recent years, many of the highest-performing B2B sales and marketing organizations have leveraged an account-based marketing strategy. Today’s modern account-based str ...
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