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Research Aug 2025
... hyperautomation, enterprise application leaders face the challenge of selecting and deploying the right tools. This research highlights the ten most common automation mistakes organizations make and offers actionable strategies to avoid them. Overview Strategic Planning Assumptions Introduction Analysis Gartner ...

Analyst(s):   Laurie Shotton   |   Keith Guttridge
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Research Jun 2025
... Access Research Already a Gartner client? Generative AI promises bold improvements for security operations teams, such as automation of alert triage and exposure assessment. Security operations leaders can use this research to distinguish hype from reality and identify AI use cases worth pursuing in ...

Analyst(s):   Eric Ahlm   |   Mitchell Schneider   |   Jeremy D'Hoinne   |   Carlos De Sola Caraballo   |   Darren Livingstone   |   Ruggero Contu   |   Dhivya Poole   |   Pete Shoard   |   Jonathan Nunez
Premium Research Jul 2025
... The automation of business processes is a top priority for most CEOs, but automation initiatives can often get stalled or remain siloed. Enterprise applications leaders can use the 10 tactics outlined in these slides to reshape and relaunch their automation program. Overview Gartner Recommended Reading ...

Analyst(s):   Arthur Villa
Research Oct 2025
... ServiceNow, Pega, and more vendors expected soon, this evolving insight seeks to offer a research-grounded alternative narrative on agentic trends in automation, helping clients distinguish genuine developments from event-driven hype. Insights at a Glance Issue Context Impact Brief Implications Gartner Recommended ...

Analyst(s):   Arthur Villa   |   Saikat Ray   |   Sachin Joshi   |   Adam Briggs   |   Tushar Srivastava
Research May 2026
... Access Insights Already a Gartner client? AI is rapidly transforming HR’s skills, processes and the HR operating model. As automation streamlines transactional work, many HR functions plan to reduce headcount across their subfunctions. CHROs who are cautious about where to reduce headcount and focus ...

Analyst(s):   Cathy Missildine
Research Oct 2017
... Access Insights Already a Gartner client? Hyper-automation using robots, drones and intelligent operational systems will dramatically improve efficiency in all physical-movement industries during the next five to 10 years. CIOs should leverage 10 key technology component synergies to drive future use ...

Analyst(s):   Dale Kutnick
Premium Research Sep 2025
... Many organizations ask if generative AI is the best solution for all document processing solutions. Enterprise applications leaders must understand how intelligent document processing solutions currently leverage GenAI capabilities and how this leads to not only better outcomes, but also more flexibility ...

Analyst(s):   Stephen Emmott   |   Arup Roy   |   Sachin Joshi   |   Tushar Srivastava   |   Shubhangi Vashisth
Article June 25 2026
... most needed Pacesetter NCABs focus on streamlining existing business applications and departmental workflows. Their tools are designed to optimize processes in customer service, IT, HR, finance, supply chain and business operations. Rather than targeting general productivity, these platforms help organizations ...
Research Oct 2019
... Automation initiatives are increasingly owned by business-led IT, but fail to deliver their goals. How can CIOs build capabilities to engage and consult with business partners to help realize value from technologies like RPA? Recommended by the Authors Endnotes Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
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