... giving CIOs unique opportunities to shape and elevate how organizations engage with customers. As the demand for CIO involvement in CX grows, what role should they play in driving these initiatives? This session explores practical ways CIOs can influence CX, such as joining a committee, developing a ...
Analyst(s): Ilona Hansen
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... as leaders move further ahead and laggards make little progress. CIOs must adapt as technology sophistication supports raised operational efficiency and opens the possibility of more disruptive transformation. Analysis TopTrends New Forms of Uncertainty Will Maintain Industry Volatility Appetite Grows ...
... cost and energy efficiency will be defined by semiconductor innovations and transforming supply chains. Product leaders reliant on chips for AI-related products and services must aggressively pursue supplier strategies to meet their product and business plans. Overview What You Need to Know Gartner Recommended ...
Analyst(s): Bob Johnson | Menglin Cao | Gaurav Gupta
... Access Insights Already a Gartner client? Privacy remains a top concern for boards, executives, and consumers as AI draws attention to the need for additional safeguards against the misuse of personal data. Cybersecurity leaders should use this Hype Cycle to prioritize investments that drive scalable ...
... strategies emerging, digitalization in oil and gas is accelerating, and a few leading firms will pull ahead. CIOs in oil and gas must modernize IT and embrace change leadership to enable a breakout performance. Analysis Opportunities for CIOs and Senior IT Leaders TopTrends Artificial Intelligence Comes of ...
... Journalists can read more in the press release “Gartner Says Chief Supply Chain Officers Must Shift to an Autonomous Business Mindset.” Signature Series: The Future of Supply Chain 2026 Presented by Ken Chadwick, Distinguished VP, Advisory, Gartner AI advancement is the top force expected to reshape ...
... considerations, while providing practical guidance on mapping use cases to agent capabilities. Leave with actionable steps for deploying AI-driven automation while maintaining compliance and reliability. Join us to explore the impact of AI agents on marketing, understand how they can automate processes ...
Analyst(s): Lizzy Foo Kune | Adam Sarner | Nicole Greene
... Retail Commerce Experience Using 3 Top Practices Experts: Max Hammond, Robert Hetu, Kelsie Marian, Jonathan Kutner, Sandeep Unni, Hanna Karki, Tom Nolan In the face of rapidly shifting market conditions, retailers must quickly and accurately execute URC processes in order to keep pace with new and emerging ...
... Top 5 Priorities That Manufacturing CEOs Expect From Their CIOs See the results from the 2021 Gartner CEO and Senior Business Executive Survey. Analyst: Alexander Hoeppe CIO, CEO and business unit leaders of manufacturing companies must coordinate to ensure alignment of IT investments with business outcomes ...