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Research Jun 2026
... Access Insights Already a Gartner client? AI, infrastructure platforms and technical debt are the primary drivers of hype in IT infrastructure and operations in 2026. Heads of I&O should use this Hype Cycle to separate near-term investment candidates from immature bets to account for changing cost and ...

Analyst(s):   Paul Wang   |   Roger Williams
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Research Sep 2026
... Access Insights Already a Gartner client? CSCOs must move beyond optimizing end-to-end processes to driving cross-enterprise and ecosystem performance. In 2026, the key to delivering sustainable growth is orchestrating decisions, workflows and execution around shared value and outcomes across the enterprise ...

Analyst(s):   Gerald Stevens   |   Mónica Pellerano
Webinar On-Demand
... •The seven macrotrends shaping strategy in 2026 and beyond •How CIOs can adopt a futurist mindset to lead through uncertainty •Ways to build resilience amid AI disruption, energy constraints and geopolitical shifts Organizations are operating in an era of sustained uncertainty, as AI disruption, geopolitical ...

Analyst(s):   Marty Resnick
Premium Research Sep 2025
... The current supply of agentic AI models, platforms and products far exceeds demand. Though we see early signals of market correction and consolidation, product leaders should recognize this as a regular part of the product life cycle — not a sign of inevitable economic crisis. Overview Analysis Gartner ...

Analyst(s):   David Yockelson   |   Will Sommer   |   Mark McDonald   |   Barbara Sibley
Premium Research Jun 2025
... content creation is a critical component to succeed in the AI race. Leading startups using GenAI for text generation are developing four key capabilities: general narrative, specialized narrative, narrative platform and code generation. Product leaders must determine if, when and how to develop or integrate ...

Analyst(s):   Ray Valdes   |   Anthony Bradley   |   Danielle Casey   |   Radu Miclaus
Premium Research Jun 2025
... value remains elusive. Product leaders who set realistic expectations for the technology’s use and show value that is worth the risk will take the lead in the AI race. Overview Strategic Planning Assumption Analysis The Impact Gartner Recommended Reading Gartner Research ...

Analyst(s):   Jim Hare   |   George Brocklehurst   |   John Lovelock   |   Chrissy Healey
Premium Research Jul 2025
... agentic AI to move beyond user productivity, setting new standards for teamwork and workflow through smarter human-agent interactions. Product leaders must act immediately to develop product/service roadmaps and partnerships to succeed with this transformative opportunity. Overview Analysis Gartner Recommended ...

Analyst(s):   Aakanksha Bansal   |   Anushree Verma   |   Danielle Casey   |   Alfredo Ramirez IV
Premium Research Apr 2024
... security service providers are either failing to communicate the value of their service or are not delivering enough differentiated value to clients. In a crowded market, product leaders need to ensure better alignment of their service to client challenges, and to their expected outcomes. Overview Data ...

Analyst(s):   Elizabeth Kim   |   Matt Milone   |   Travis Lee
Tools August 20 2024
... Top Supply Chain Metrics to Improve Supply Chain Performance Use Gartner's dynamic supply chain benchmarking database to analyze your supply chain metrics against industry peers and identify areas of supply chain leadership as well as opportunities for improvement. Steps in Hierarchy of Supply Chain ...
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