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Research Jun 2024
... human-augmented digital buyer journeys that seamlessly blend human and digital touchpoints. Overview Strategic Planning Assumptions Introduction Market Trend Gartner Recommended Reading Gartner Research ...

Analyst(s):   Mounish Rai   |   Khurram Shahzad
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Research Feb 2021
... high-end experiences available to a wider customer base as 5G and other supporting technologies come into the mainstream. Overview Introduction Market Trend Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Bruno Lakehal
Research Jun 2021
... Series X usher in a new generation of video game consoles with significant advancements in performance and user experience. Additionally, game streaming creates new business models and enables new entrants to challenge incumbents. Overview Strategic Planning Assumption Introduction Market Trend Gartner Recommended ...

Analyst(s):   Jon Erensen
Premium Research Feb 2024
... Communications is responsible for a wide range of activities, often operating with limited staffing resources. Communications leaders in charge of staffing can use this research to see how similar organizations are allocating FTEs across different activities to improve efficiency. Overview Survey Objective ...

Analyst(s):   Emily Earl
Premium Research Jan 2024
... Utilities have been automating physical assets with OT for decades, but the advent of DERs and other intelligent assets requires new operating models. CIOs must combine technology teams across engineering, information and operations to design, build and learn to operate intelligent assets. Overview What You ...

Analyst(s):   Lloyd Jones   |   Jo-Ann Clynch
Premium Research Oct 2024
... Customer success is being rescoped as a driver of revenue, managing strategic customer engagements along a digital-first journey. Revenue and retention leaders can employ generative AI and service monetization to evolve the customer success function for revenue growth. Overview Introduction Analysis Gar ...

Analyst(s):   Maria Marino
Premium Research Feb 2025
... Demand for AI-based inference, computing and storage are reshaping high tech and increasing its disruptive impact on society and the environment. Product leaders must evaluate high tech’s impact, as well as the actions they will need to take to make technology more livable. Overview What You Need to ...

Analyst(s):   Cori Masters   |   Bob Johnson
Premium Research Jan 2025
... What technologies should finance be focusing on in 2025? This session will help finance transformation leaders separate the hype from reality, and also learn about the technology investments that other finance organizations make. Session Description Learning Objectives Gartner Recommended Reading Gartner ...

Analyst(s):   Nick Duffy
Premium Research May 2025
... Chief sales officers, who primarily depend on compensation to motivate sellers, need to rethink their approach as perceptions of compensation are shifting across different generations. To attract and retain leading sales professionals, CSOs should expand and diversify their strategies for engaging sellers ...

Analyst(s):   Dave Egloff
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