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Research Feb 2026
... Access Insights Already a Gartner client? According to Gartner surveys, nearly 90% of CDAOs say effective D&A governance is crucial for innovation and 70% rank AI governance as key for AI readiness — yet current methods fall short. To drive innovation and business value, organizations need new governa ...

Analyst(s):   Lydia Ferguson   |   Rita Sallam   |   Roxane Edjlali   |   Alan D. Duncan   |   Soyeb Barot   |   Afraz Jaffri   |   Sumit Agarwal   |   Sally Parker
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Webinar February 17 2026
Watch this complimentary Gartner I&O webinar for insights on the key challenges and trends shaping I&O, and provide actionable strategies to help you drive success in 2026 and beyond.
Announcement October 21 2020
... By 2024, 30% of major organizations will use a new “voice of society” metric to act on societal issues and assess the impacts to their business performance. The “voice of society” is the shared perspective of people in a community that drives the desire to represent and shift ethical values toward a ...
Podcast October 05 2026
... See why Gartner is the world authority on AI Gartner ThinkCast Hosted by: Karen Lockhart Gartner ThinkCast puts you at the intersection of business and technology with insights from the top analysts on how to build a more successful organization, team and career in the digital era. Join us to get your ...
Podcast September 17 2026
... See why Gartner is the world authority on AI Gartner ThinkCast Hosted by: Karen Lockhart Gartner ThinkCast puts you at the intersection of business and technology with insights from the top analysts on how to build a more successful organization, team and career in the digital era. Join us to get your ...
... Gartner for Customer Service & Support Leaders Accelerate outcomes with AI-powered tools, on-demand insights and interactive experiences. Top questions from customer service and support leaders — and how we answer them What business outcomes can AI drive for customer service? Deliver high-value interactions ...
... AI-powered tools, on-demand insights and interactive experiences. Top questions from CFOs — and how we answer them What should our finance AI roadmap look like? Update long‑range plans to meet the demands of AI‑enabled finance. How can we cut costs without harming growth? Master efficient growth in an era of ...
... Gartner for Chief Information Officers (CIOs) Accelerate outcomes with AI-powered tools, on-demand insights and interactive experiences. Top questions from CIOs — and how we answer them How can I protect the business as AI-driven threats accelerate? Build resilience, reduce exposure and enable secure ...
Premium Research Apr 2022
... Although unique in several ways, public safety and justice organizations operate with many of the same risks and opportunities as other parts of government. CIOs need to consider how both Gartner’s government technology trends and public safety and justice trends will impact their strategic plans. Gartner ...

Analyst(s):   Bill Finnerty
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