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Research Feb 2026
... Already a Gartner client? AI and business value now dominate CDAO priorities, with their importance set to surge by over 33% in the next 18 months. High-performing CDAOs must build new competencies, structures and investment strategies to lead AI-native enterprises and stay strategically vital. Analysis ...

Analyst(s):   Roxane Edjlali   |   Soyeb Barot   |   Afraz Jaffri   |   Sally Parker   |   Alan D. Duncan   |   Lydia Ferguson   |   Sumit Agarwal   |   Rita Sallam
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Research Feb 2026
... current R&D operating model is facing fundamental pressures from the intersection of technology development and geopolitical disruptions. In response, R&D leaders must reimagine what products they develop, how and who develops them, and how to inspire and organize their operations to execute the vision. ...

Analyst(s):   Trevour Kelleher
Research Feb 2026
... geopolitical and social volatility, combined with the risks and opportunities of AI-driven business models, demand that GCs take a more active role in strategically supporting their businesses. This includes navigating the AI-driven economy (protecting key assets, contractually structuring new relationships ...

Analyst(s):   Chris Audet
Research Feb 2026
... Access Insights Already a Gartner client? In an increasingly complex and demanding business environment, risk and process owners are challenged to manage numerous competing and urgent priorities. To stay ahead, CAEs must raise the “insight bar” by building capabilities and adapting processes to ensure ...

Analyst(s):   Margaret Moore Porter
Research Mar 2026
... Access Insights Already a Gartner client? CEOs increasingly perceive CIOs as mere custodians of back-end systems. To shift this narrative, platforms offer a strategic pathway — enabling CIOs to directly link business outcomes with foundational technology capabilities. It’s time to stop conflating plat ...

Analyst(s):   Meghna Joshi   |   Milind Govekar
Research Mar 2026
... Access Insights Already a Gartner client? Service and support leaders face significant pressure to adopt AI and deliver ROI, but often lack a clear vision, strategy, or step-by-step roadmap for implementation. AI transformation requires multiyear planning while remaining agile to new technological dev ...

Analyst(s):   Brett Overbey
Research Apr 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Dennis P. Gannon, VP Analyst. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Dennis Gannon
Research Feb 2026
... management itself is supported by AI agents. Data and analytics leaders looking to enable agentic AI to improve business outcomes must use and inculcate these key planning predictions in their agentic AI strategic roadmaps for success. Overview Strategic Planning Assumptions Analysis A Look Back Contributor ...

Analyst(s):   Michael Gonzales   |   Xingyu Gu   |   Adam Ronthal   |   Roxane Edjlali   |   Ehtisham Zaidi   |   Robert Thanaraj   |   Michael Simone   |   Nina Showell
Premium Research May 2026
... The AI model race continues to accelerate as the frontier model providers are increasing their release velocity and converging in their innovation strategy. AI leaders should ride this innovation curve while building a robust strategy for future-proofing their AI investments. Insights at a Glance Issue ...

Analyst(s):   Arun Chandrasekaran   |   Chirag Dekate
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