... will continue to disappoint until CSOs stop layering AI ontop of other seller responsibilities and begin evaluating how seller roles are changing as AI utilization increases,” says Greg Hessong, Senior Director Analyst at Gartner. Focus sellers on what humans do best As AI handles a larger share of routine ...
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... Insurance CIOs must balance limited IT budget increases for 2026 with aggressive investment in AI technologies — focusing on cost reduction, employee productivity, and customer experience improvements. Product leaders must align their insurance offerings to these priorities to capture CIO spending. ...
Analyst(s): James Ingham | Kimberly Harris-Ferrante
... Enterprise application leaders must treat Anthropic’s planned unification of Cowork and Claude chat as an access control risk. Restrict unapproved Cowork use until governance and security controls are proven in controlled pilots. October 20, 2026 What happened? On September 16, 2026, Anthropic announced that ...
... leaders see 2025 as a year of transformation based on emerging technologies, such as AI, industry cloud and data analytics. Technology moves in supercycles — extended periods of expansion and transformation. The 2025 TSP trends indicate a shift from a digital to an intelligence supercycle. This Gartner ...
... of digital in an ever-evolving landscape? Join this complimentary Gartner cybersecurity webinar as a Gartner expert explores the topcybersecurity predictions our experts have made for 2025 and beyond. You will walk away from this session with answers to your vital questions, insights on building a successful ...
... Understanding the top technology trendsin procurement is crucial to evolving a technology portfolio. Procurement technology leaders should use this presentation to keep up to date with the leading technology trends emerging within procurement in 2024. Gartner Research ...
... Top Emerging Risk Trends Learn the top risks to monitor and mitigate now. Navigate today’s changing and complex risk landscape The Gartner Emerging Risks Report provides risk management leaders with a benchmarked view of 20 emerging risks. This report also contains detailed information on the possible ...
... IaaS remain the fastest-growing segments. The U.S., the largest country by IT spend, will account for 39% of net-new spend in 2027, adding $282 billion to reach $2.7 trillion in total spend. Gartner Recommended Reading Gartner Insights Abstract ...
... Access Insights Already a Gartner client? Agentic I&O can translate operational noise, excessive context and workflow complexity into AI consumption that is avoidable. Heads of I&O should apply AI cost management before deployment by controlling agent invocation, context, intelligence selection and ar ...
Analyst(s): Ashish Banerjee | Katy Weber | Paul Wang