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Announcement August 31 2021
... contribute to the customer experience or detract from it,” said Mike McGuire, vice president analyst in the Gartner Marketing practice. “Marketers are uniquely positioned to gather, interpret, analyze and act on customer insights. This is their superpower, and it needs to expand beyond serving marketing to ...
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Announcement June 07 2023
... being high on their agendas," said Sarah Gilchrist, Director Analyst, with the Gartner Supply Chain practice. “The top performing supply chains also found new paths to grow and innovate while balancing the very real risks facing their businesses.” Schneider Electric took the top position both in the European ...
Conference Highlight May 14 2025
... operations; the I&O leadership vision for 2025; and how to avoid the top mistakes in cloud strategies. Key Announcements Gartner Forecasts Australian Public Cloud End-User Spending to Reach $26.6 Billion in 2025 Gartner Identifies the Top Trends Driving the Future of Cloud AI Will Be the Foundation of Next Generation ...
Announcement March 17 2021
... during the pandemic.” Top Skills Analytical Thinking (11,067), Accounting Operations (7,934) and Manage Compliance with Procedures, Laws and Regulations (6,171) were the three competencies that were most mentioned on U.S. government finance job listing in H2 2020. These top three together were mentioned ...
Premium Research Apr 2024
... Product leaders building IoT-enabled business solutions must employ a new, more balanced approach to delivering applications that provide a holistic view of data processed at the edge. Overview Analysis The Impact Radar Emerging Technologies or Trend Profiles How to Use the Impact Radar Gartner Recommended ...

Analyst(s):   Eric Goodness   |   Bill Ray   |   Alfonso Velosa   |   Ruggero Contu   |   Milly Xiang   |   Wataru Katsurashima   |   Rustam Malik   |   Scot Kim   |   Sudip Pattanayak   |   Alexander Hoeppe   |   Jon Erensen   |   Don Scheibenreif   |   Lloyd Jones   |   Emil Berthelsen
Research Jul 2025
... network-as-a-service capabilities to enhance network flexibility, scalability and cost-effectiveness for enterprise clients. This analysis examines key trends shaping the market and profiles leading CSPs, highlighting their diverse approaches to NaaS. Overview Analysis Product or Portfolio Overview How AT ...

Analyst(s):   Dennis Stevens   |   Gaspar Valdivia   |   Ajit Patankar
Research Aug 2025
... innovating to support evolving customer engagement needs such as conversation orchestration and channel-less experiences. This research examines key trends in digital customer service, and highlights leading vendors and their diverse approaches. Overview Analysis Product or Portfolio Overview How Dixa Competes ...

Analyst(s):   Brett Overbey   |   Ajit Patankar   |   Brian Doherty
Premium Research Nov 2024
... Overview Strategic Planning Assumption(s) Analysis The Impact Radar Emerging Technologies or Trend Profiles Definition: Sample Vendors Range: 0 to 1 Year Mass: High Recommended Actions Gartner Recommended Reading Definition: Sample Vendors Range: 1 to 3 Years Mass: Medium Recommended Actions Gartner ...

Analyst(s):   Joseph Unsworth   |   Yashika Goyal   |   Bill Ray   |   Kanishka Chauhan   |   Gaurav Gupta   |   Shrish Pant   |   Bob Johnson   |   Jon Erensen   |   Anushree Verma   |   Thomas Chiang   |   Menglin Cao   |   George Brocklehurst   |   Alan Priestley
Premium Research Apr 2025
... resource requirements. Product leaders must strategically integrate GenAI to minimize its environmental impact or risk the long-term viability of their product strategy. Overview Strategic Planning Assumptions Analysis The Impact Radar Emerging Technologies or Trend Profiles Definition: Sample Vendors ...

Analyst(s):   Bill Ray   |   Annette Zimmermann   |   Aapo Markkanen   |   Roberta Cozza   |   Sarah Watt   |   Milly Xiang   |   Lauren Wheatley   |   Bettina Tratz-Ryan   |   Ed Anderson   |   Lloyd Jones   |   Kiyomi Yamada   |   Nick Jones   |   Chet Geschickter
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