Watch this complimentary Gartner tech and service providers webinar for the Asia-Pacific region to explore the top five trends shaping the cybersecurity market in 2024 and beyond.
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... TopTrend in Government: Case Management as a Service Analyst(s): Michael Brown, Ben Kaner Case work is prevalent in government, but it's often facilitated by customized legacy case management systems that hinder agility and integration. As the predominant workstyle, the integration of government services ...
... CSS leaders’ 2026 perennial priorities include improving customer support experiences, efficiency and growth. The best leaders are deploying new AI-enabled operating models focused on intelligent automation, enhanced knowledge management and redefined human agent roles for greater impact. Insights at ...
... planning to avoid being misaligned with business needs. HR strategy must be rooted in business scenarios, integrated with HR technology, communicated for sustained commitment and delivered through ongoing portfolio management. Gartner Recommended Reading Gartner Research ...
Analyst(s): Blakeley Hartfelder | Zachary Friedman | Alexandra Shearer
... workloads to the cloud and using AI to eliminate technical debt and deliver business value. CIOs can use these insights to understand tech modernization trends. Overview Contributors Gartner Recommended Reading Gartner Insights Abstract ...
... core capabilities that help organizations improve efficiency, manage risk, and drive sustainable growth. Insights at a Glance Market Opportunity Key Trends Methodologies & Definitions Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Shivani Palepu | Nicole Foust | Peter Kjeldsen | Rishi Sood | Gregor Petri | Scot Kim | James Ingham | Marlena Brown | Jonathan Rivera | Jonathan Davenport | Pankaj Verma | Hanna Karki | Jeff Casey | Debbie Buckland | Sruthi Nair | Inna Agamirzian | Simon Cushing
... Gartner CIO and Technology Executives Survey shows CSPs prioritizing technologies for customer experience, operations and cost efficiency. As they do so to manage immediate scenarios of the triple squeeze, it is critical for CIOs to balance immediate and long-term platform operations goals. Gartner Insights ...
Analyst(s): Amresh Nandan | Susan Welsh de Grimaldo
... value creation, while accounting for the consequences for employees and the wider organization. That is harder than announcing a target, but more useful. The Energy Bill Arrives For the first time in years of surveying anticipated expense increases, energy has risen to the top of the list. Costs and availability ...
... www.gartner.com/en/finance/finance-leaders. Follow Gartner for Finance on LinkedIn and X using #GartnerFinance to stay ahead of the latest expert insights and key trends shaping the finance function. Visit the Gartner Finance Newsroom for more information and insights. Media contact Rob van der Meulen ...