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Research Apr 2026
... Access Insights Already a Gartner client? An optimized PR function is critical to support an organization’s brand, reputational health and to help meet business objectives. CCOs can use this maturity model to assess the capabilities of their PR function and implement ways to improve its effectiveness ...

Analyst(s):   Priyanka Parthasarathi   |   Paul Swiergosz
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Premium Research Feb 2026
... As shifting market conditions and AI disruption prompt organization redesigns, CHROs and their teams must engage the right stakeholders (at the right stages) to drive redesign success. CHROs can use these insights to identify essential stakeholders that will support a successful redesign. Insights at ...

Analyst(s):   Duncan Harris
Research Apr 2026
... Access Insights Already a Gartner client? Access management is a key part of cybersecurity programs. Often cybersecurity leaders struggle to create an effective strategy, select the wrong vendor and lack a clear understanding of the supported user constituencies. This guide provides guidance to address ...

Analyst(s):   Brian Guthrie
Premium Research Apr 2026
... Observability pipelines provide a consolidated approach to collect, ingest, transform, preprocess, and route IT operational telemetry from multiple sources to multiple destinations. While cost is the primary driver to filter and manage the volume of telemetry ingested by aggregation and analysis sol ...

Analyst(s):   Andre Bridges   |   Pankaj Prasad
... Gartner Identifies the Top 10 Trends Impacting Infrastructure and Operations for 2019 Analysts Explore Top Industry Trends at Gartner IT Infrastructure, Operations and Cloud Strategies Conference 2018, December 3-6 in Las Vegas Gartner, Inc. highlighted the key technologies and trends that infrastructure ...
... BEIJING, China, September 23, 2015 Gartner Highlights Top 10 Strategic Technology Trends for China in 2015-2016 Gartner, Inc. has identified the 10 most important technology trends for China in 2015 and 2016, to help CIOs assess critical strategic technologies and plan their enterprise IT roadmaps. Internet ...
Premium Research Jul 2026
... As demand for AI agents rises, most organizations lack a clear model for managing agent usage. Today, responsibility for agent behavior is often pushed onto individual employees. CIOs must build consensus for agent management, define the responsibilities it entails, and decide where those responsibilities ...

Analyst(s):   Meghna Joshi   |   Beleah Kollue   |   Alicia Mullery   |   Meaghan Kelly
Premium Research Jul 2026
... comprehensive Toolkit: RFP for Selecting an AI Governance Platform is designed to help organizations evaluate and select the most suitable vendor in the emerging market. Leaders responsible for AI should use this template as a starting point to map out their objectives and requirements for selecting an AI governance ...

Analyst(s):   Priya Sundararaman   |   Kurt Schlegel   |   Claire Song
Research Sep 2026
... Access Insights Already a Gartner client? Communications service providers are seeking AI-enabled solutions for real-time, autonomous customer engagement and revenue growth. This report showcases the use cases and critical capabilities of CSP AI-enabled marketing and sales solutions and evaluates the ...

Analyst(s):   Pulkit Pandey   |   Khurram Shahzad
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