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Premium Research Jan 2025
... This research guides retail CSCOs in adapting supply chain strategies to align with evolving consumer behavior trends. It emphasizes digital shopping, free shipping, competitive pricing and sustainability to enhance operational efficiency and meet consumer expectations. Overview What You Need to Know ...

Analyst(s):   Anna Maria Virzi   |   Gerhard Grimm
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Research Jan 2026
... client? Employee experience and talent retention challenges make it essential for HR to align technology and talent strategies, especially performance management tools. Talent leaders can use this guide to learn about trends, focus their investments and find vendors in this field. Overview Strategic Planning ...

Analyst(s):   Laura Gardiner   |   Kate Jensen   |   Gaurav Rajandekar
Premium Research Apr 2025
... MDR product leaders must differentiate their offerings by leveraging emerging capabilities to stay competitive. Emerging trends such as domain-specific language models, preemptive advanced deception and disinformation security techniques are predicted to provide competitive advantage. Overview Analysis ...

Analyst(s):   Apeksha Kaushik   |   Tom Powledge
Premium Research Oct 2025
... empower autonomous systems by focusing on business value. Overview Strategic Planning Assumptions Analysis The Impact Radar Emerging Technologies or Trend Profiles Definition: Sample Vendors Range Mass Recommended Actions Gartner Recommended Reading Definition: Sample Vendors Range Mass Recommended Actions ...

Analyst(s):   Bill Ray   |   Roger Sheng   |   Masatsune Yamaji   |   Kanishka Chauhan   |   Stacey Yin   |   Guy Robertson   |   Himanshu Kumar Ojha   |   Peter Liu
Premium Research Feb 2024
... implementing large language models and generative AI technologies. CIOs can use these findings to understand industry direction and benchmark against adoption trends and use-case priorities. Overview Survey Objective Data Insights Gartner Recommended Reading Gartner Research ...

Analyst(s):   Laura Craft
Premium Research Jun 2026
... Gartner First Takes Fresh insights on emerging trends CIOs, AI leaders, CISOs, CDAOs and CHROs should develop sovereign resilient AI strategies and fallback plans in the wake of Anthropic’s Fable 5 and Mythos 5 suspensions as a response to an unprecedented U.S. directive. The directive raises far-reaching ...

Analyst(s):   Chirag Dekate   |   Rita Sallam   |   Akis Sklavounakis   |   William Dupre   |   John Watts   |   Gary Olliffe   |   Soyeb Barot   |   Lydia Leong   |   Kabeh Vaziri   |   Lydia Clougherty Jones   |   Mary Mesaglio   |   Hanne Nieberg   |   Eser Rizaoglu   |   Jeremy D'Hoinne   |   Sachin Joshi
Research January 28 2026
... and confident decisions, ensuring their competitiveness amid uncertainty. This resource equips leaders with the ability to adapt to market trends, enhance frontline productivity through a compelling talent model, and strategically shift business models and partnerships to deliver new value to diverse customer ...
Research Apr 2022
... client? CSPs are focusing on increasing adoption of AI and automation to help customers with their overall experience. CSP CIOs must develop an approach for sourcing and implementation with the intent to scale AI adoption across customer and business operations. Overview Market Definition Market Description ...

Analyst(s):   Pulkit Pandey   |   Amresh Nandan
Research Sep 2020
... and streaming all depend on content-centric capabilities for excellence in customer experience. As CSPs adapt to evolving content needs, we advise CIOs on how to transform their IT operating models and develop content-related capabilities for success. Overview Analysis Impacts and Recommendations Gartner ...

Analyst(s):   Ted Chamberlin   |   Mentor Cana
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