... prevention products in the market do not adequately address the risks. Product leaders of these solutions should be acutely aware of this evolving trend and factor it into their long-term roadmaps. Overview Analysis Gartner Recommended Reading Gartner Research ...
Analyst(s): Dan Ayoub | Lawrence Pingree
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... emerging as new buyers of enterprise network services. These often use autonomous AI agents that optimize for cost, performance, risk, security, compliance or business objectives. CSPs must plan for machine customer goals and use cases as part of their programmable network services. Overview Analysis ...
... most cost-effective recruiting technology vendors. For major TA suite investments, HR leaders should use this tool to create an RFP and compare requirements with vendor capabilities to mitigate risk and ensure due diligence. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...
... automation technologies (BOAT) originated as unified automation platforms for workflows, integrations, bots, APIs, and human tasks. As AI agents become embedded in enterprise processes, BOAT platforms are evolving into the control plane for agentic automation at scale. Insights at a Glance Strategic Planning ...
... Gartner First Takes Fresh insights on emerging trends Customer service leaders gain advanced workflow automation and enterprise execution from Genesys’s acquisition of Pinkfish, which highlights the shift of the contact center market from customer engagement to autonomous, agentic systems. Overview ...
Analyst(s): Drew Kraus | Uma Challa | Francesco Vicchi
... artwork management applications govern product and packaging content for physical and digital assets. Utilize this research to develop vendor strategies to optimize costs, reduce errors, and comply with regulatory requirements for artwork and labeling. Overview Market Definition Market Description Market ...
... Microsoft is shifting Defender for Office 365 P1 email security features to its E3 tier, making corporate email security available to most businesses. This will affect the value propositions for all third-party secure email gateways, forcing cybersecurity leaders to re-evaluate the benefit of incumbent ...
Analyst(s): Peter Firstbrook | Nikul Patel | Max Taggett
... Paid media accounts for roughly one-third of marketing budgets, yet neither traditional marketing teams nor agencies are equipped with skills to quantify marketing campaign contribution to revenue or qualified leads. CMOs can use this research to make the case for upskilling marketing teams by involving ...
... Different AI agents are evolving at inconsistent speeds, resulting in varying levels of readiness for enterprise adoption. To maximize value from AI agents, leaders responsible for AI should accurately assess the current state of different types of AI agents to ensure their adoption strategies are both ...
Analyst(s): Ben Yan | Yogesh Bhatt | Tom Coshow | Pieter den Hamer