... Gartner client? The rapid development of AI capabilities is the key catalyst for supply chain transformation. This set of predictions captures critical trends reshaping supply chain decision making and operating models, enabling CSCOs to scale AI for competitiveness. Strategic Planning Assumptions Overview ...
Analyst(s): Ilona Hansen | Pierfrancesco Manenti | Julia von Massow | Vas Plessas | Mel Mohamednur | Don Scheibenreif | Jared Nourse | Gene Alvarez
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... conversational AI and conversation analytics platforms empowers customer service leaders with greater choice in technology decisions. Service organizations that ignore this unification trend will continue to spend on duplicate functionality and face increased complexity to scale. Insights at a Glance ...
... organization, L&D leaders need to rebuild their teams as fusion teams, creating new value with outcome-based learning products. This video discusses the trend and shares how L&D can prepare. Gartner Recommended Reading Gartner Insights Abstract ...
... Gartner First Takes Fresh insights on emerging trends This regularly updated library provides CHROs with examples of AI use cases from their peers across HR functional areas. In addition, CHROs can use this resource to stay up to date on best practices spanning AI selection, governance, implementation ...
... Gartner First Takes Fresh insights on emerging trends The U.S. administration’s 11 December 2025 executive order seeks to establish a national regulatory framework for artificial intelligence. General counsel should advise organizations not to upend their approach to AI governance. Instead, monitor ...
Analyst(s): Laura Cohn | Dian Zhang | Lydia Clougherty Jones | Stuart Strome
... Transitioning into a new CIO role is a critical and challenging time. CIOs who are new to national and federal government can download this comprehensive guide to better understand their new environment and set themselves up for success. Gartner Research ...
... Transitioning into a new CIO role is a critical and challenging time. CIOs who are new to governments across the globe at the regional, state or provincial levels can use this guide to better understand their new environment and set themselves up for success. Gartner Research ...
... Transitioning into a new CIO role is a critical and challenging time. CIOs who are new to the U.S. Department of Defense, or are transitioning from inside the department, can download this guide to better understand their new environment and set themselves up for success. Gartner Research ...
Analyst(s): Michael McFerron | Irma Fabular | George Sellner
... In a postpandemic world, trust is in short supply, which disproportionately impacts adoption of unproven technologies. To address uncertainty, CIOs should evaluate Cool Vendors that demonstrate acuity in digital innovation, competence and ethics when pursuing new technologies for digital business. Overview ...
Analyst(s): Daryl Plummer | Carlie Idoine | Adrian Leow | Janelle Hill | Adrian Lee | Rita Sallam