... complexity of CSP CIOs’ dual role of enabling growth and reducing cost of operations has been exacerbated by transformation challenges and worldwide volatility. CIOs should prioritize optimizing enterprise outcomes as they invest in cloud, platforms, AI, analytics and other areas of innovation. Scope Analysis ...
Analyst(s): Amresh Nandan
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... that Communications leaders are navigating another volatile year. This primer provides tools and best practices on managing budget, structures, and operations, as well as developing effective functional, content and channel strategies. Scope Analysis Topics Suggested First Steps Essential Reading Tools ...
... technology platforms; however, business conditions are changing as rapidly as technology. I&O leaders should use these four predictions to stabilize operations as organizations further adapt to the changing conditions. Overview Strategic Planning Assumptions Analysis A Look Back Gartner Recommended Reading ...
Analyst(s): Martin Caren | Padraig Byrne | Miguel Angel Borrega | Pankaj Prasad | Rich Doheny | Mark Cleary
... Smart robots enhance retail store and QSR operations, ensuring accuracy, reliability and productivity by automating repetitive tasks. This research helps retail CIOs understand the direction of the smart robot market and advise the business on enhancing in-store customer and associate experiences. Overview ...
... Access Research Already a Gartner client? AI models create new model risks that can impact operations, reputations and compliance. Heads of enterprise risk management can enhance traditional model risk frameworks to address the unique AI risks and use cases as well as apply a risk-based approach to the ...
... requires leaders to rethink their assisted service delivery strategy. Customer service and support leaders must align their talent, technology and operations to deliver a low-effort assisted experience at minimal expense. Scope Analysis Topics Suggested First Steps Essential Reading Tools and Toolkits ...
... business and increasing incident recovery time. Here, we help I&O leaders leverage an AI-driven approach to adapt organizational service management and operations practices for hybrid cloud environments. Overview Strategic Planning Assumptions Introduction Analysis Gartner Recommended Reading Note 1: Observability ...
Analyst(s): Chris Laske | Mrudula Bangera | Mark Cleary
... of responsibilities between chief data and analytics officers and chief information officers is often unclear, which can create tension and hinder operations. A better approach is to split the work and collaborate as peers to build successful data and analytics initiatives. Overview Strategic Planning ...
... The IT vendor product selection tool enables infrastructure and operations technical professionals to transform the maze of products, solutions, technology requirements and selection criteria into a side-by-side competitive analysis. It produces charts and graphs based on your specific requirements. ...