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Research Aug 2023
... Access Insights Already a Gartner client? The CRM market grew 14.0% to $96.3 billion in 2022, a solid performance after 18.7% growth in 2021, which was itself a rebound after slower growth in 2020 caused by the pandemic. This research can help technology and service providers better understand growth ...

Analyst(s):   Julian Poulter   |   Alexandre Oddos   |   Amarendra .   |   Roland Johnson   |   Kanchi Bindal   |   Yanna Dharmasthira
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Research Aug 2023
... management software revenue grew 9.3% in 2022, faster than most other application software markets, exceeding $24.7 billion. The growth rate in constant-U.S.-dollar terms (base 2020) was 14.7%, which was double that of the previous year, indicating much higher growth in investments. Overview Market Share ...

Analyst(s):   Neha Gupta   |   Balaji Abbabatulla   |   Mudit Sharma
Research Aug 2019
... Access Insights Already a Gartner client? In 2018, the worldwide infrastructure managed service market grew 3.1% to reach just less than $196 billion in U.S. dollars. Providers able to position offerings to drive client value in an increasingly hybrid world saw the strongest growth. Key Market Findings ...

Analyst(s):   Misako Sawai   |   Rene Buest   |   Colleen Graham
Research May 2019
... Access Insights Already a Gartner client? The worldwide IT services market grew 6.7% in U.S. dollars (5.8% in constant currency) in 2018 as the demand environment across the IT services industry continued to shift toward digital, powered by cloud and automation-based solutions. Key Market Findings Vendor ...

Analyst(s):   David Ackerman   |   Colleen Graham   |   Misako Sawai   |   Neil Barton   |   Chrissy Healey   |   Cathy Tornbohm   |   Patrick Sullivan   |   Dean Blackmore
Research Apr 2021
... billion in total software revenue. New and expansion sales opportunities were naturally curtailed by budget freezes and reductions, but most major and established providers still finished flat or slightly positive in 2020. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors ...

Analyst(s):   John Kostoulas   |   Chris Pang
Research Jul 2021
... their market share from the previous year. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed Mergers and Acquisitions Gartner Recommended Reading Note 1: Additional Information on Vendor Growth Note 2: Total Market Growth Reporting Gartner Insights Abstract ...

Analyst(s):   Neha Gupta   |   Balaji Abbabatulla   |   Micky Keck   |   Satyam .   |   Amarendra .   |   Christian Titze
... consider rent tracking as the top priority in property management software. Property management software is mostly used in the residential/single family, apartments/multi-family, community/HOA, self storage, and mixed portfolio industries. The top five industries investing in inventory management software ...
... and social acceptance is a key driver in autonomous vehicle adoption. Consumer Adoption of Autonomous Driving and On-Demand Car Services The Gartner Consumer Trends in Automotive online survey, conducted from April 2017 through May 2017, and polled 1,519 people in the U.S. and Germany, found that 55 ...
Blog Post January 24 2025
... internet service providers throughout late 2024. In January, the U.S. Treasury Department sanctioned the Chinese hackers. CSCOs need robust resilience in their supply chains when the response to sanctions and industrial policies spill over into their daily operations. Slow Speed Ahead The United Nations World ...
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