... reaching $37.6 billion in2023. Customer service automation remained the largest contributor of growth to this market, with Microsoft, Genesys, NICE, ServiceNow, Five9 and Talkdesk leading in terms of performance. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed ...
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... a Gartner client? With rising cybersecurity attacks, cyber-physical systems (CPS) protection is evolving, making embedded IoT security essential. Align embedded IoT security with CPS strategy, using a layered approach to secure devices, networks, data and apps. CSP product leaders should evaluate vendors ...
... pandemic and trust is central in doing so: Through 2023, organizations that can instill digital trust will be able to participate in 50% more ecosystems to expand revenue-generating opportunities.
It’s not too late to join the conference! Trendsin Midsize Enterprise Security Presented by Patrick Long ...
... Proactive, intelligent and AI-driven autonomous response will become the No. 1 driver of competitive differentiation and market-share growth for MDR providers. Product managers must deliver AI-native platforms with unified visibility and simple, compliant packaging to win vertical opportunities. Over ...
... on emerging trends Anthropic’s launch of Claude Cowork plugins for a narrow set of common legal workflows should not disrupt GC investment in legal-specific AI applications, including Westlaw’s CoCounsel, LexisNexis’s Lexis+ AI, Harvey, Legora and others. These applications are grounded in primary law ...
... integrated business and technology results. “Without Gartner, we would not have been as successful in building a business-aligned solution for our client.” — Raja Kannappan, VP & MD, Cloud Infrastructure & Security Business Head for Americas, Wipro Industry IT Services Revenue $10B Employees 240,000 Learn ...
... Investments in disruptive technologies can empower software engineering teams to meet business objectives for productivity, sustainability and growth. This research highlights the top five technology trends that software engineering leaders must track and act on in 2024 and beyond. Gartner Research ...
... Access Insights Already a Gartner client? In2023, the value management software market reached $9 billion, growing 15% YoY. IT service management platforms had the largest share (76.2%), followed by IT asset management and software asset management (20.1%). ServiceNow, BMC and Atlassian are the largest ...
Analyst(s): Colin Fletcher | Shailendra Upadhyay | Nimit Bali
... market demonstrated strong growth in2023, with a revenue of $26.3 billion and a growth rate of 14.4%, indicating an increase in HR technology investments. The EMEA region experienced the highest growth rate, 16.3%, compared with 14.1% in the Americas and 11.3 % in APJ. Overview Market Share Data Overall ...