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Premium Research Jun 2024
... data, alongside transparency demands for supply chain and enterprise business operations, hinder sustainability efforts. Technology innovation leaders can employ process mining to create a digital twin of their operations to identify and suggest improvements for process performance. Overview Introduction ...

Analyst(s):   David Sugden   |   Marc Kerremans
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Webinar On-Demand
... Artificial intelligence (AI) for IT operations (AIOps) platforms improve analysis and insight across the application life cycle, augmenting IT service management (ITSM), IT operations management (ITOM) tools and automation. Gartner defines AIOps platforms as tools that apply AI and data analytics to ...

Analyst(s):   Adrian Wong   |   Sami Samir Hanouneh
Research Mar 2025
... arrival of a new CSO is an opportunity for the sales operations leader to become a key ally as the CSO surveys the organization and pursues their agenda. Follow these steps to advance your level of influence, increase the impact of sales operations and set the tone for a productive partnership. Overview ...

Analyst(s):   Steve Rietberg   |   Wendy Butler-Mafuz
Premium Research Jul 2024
... Strategic cost and cash decisions aid operating partners in improving their portfolio company’s performance and safeguarding it against all kinds of business cycles, good or bad. This research offers six strategies to grow the business and improve value. Overview Analysis Gartner Recommended Reading ...

Analyst(s):   Barry Glauberman   |   Patrick Stakenas
Premium Research Jan 2024
... I&O leaders are increasing the pace of technology adoption to respond to growing and changing customer demands. All technologies in deployment are expected to reach adoption before the end of 2024.This webinar addresses questions on the technologies deployed and what it means for the future of IT. Session ...

Analyst(s):   Ajeeta Malhotra
Research Jan 2024
... Access Research Already a Gartner client? Rising labor costs, self-service adoption and advances in automation raise questions about the sustainability of assisted service. Yet demand remains strong. Service leaders must coordinate talent, quality and technology strategies to meet that demand efficiently ...

Analyst(s):   Patrick Quinlan
Premium Research Dec 2024
... CIOs must ensure cohesion among disparate teams and platform strategies when setting the direction for I&O and cloud modernization efforts. CIOs can deliver secure, cost-effective outcomes via a holistic strategy that aligns key organizational principles and individual workload requirements. Strategi ...

Analyst(s):   Mike Cisek
Research Oct 2019
... New hospital facility construction and renovation activity demand an updated perspective on the inpatient room and other care venues. HDO CIOs should use this research as basis for facility planning, design and technology selection. Key Challenges Introduction Analysis Shift IT Spending Focus to the Pat ...

Analyst(s):   Barry Runyon
Research Oct 2017
... Customer experience joins customer retention and growth as the CMO's most vital marketing competency, according to Gartner. Still, CMOs struggle to match their CX vision to operational realities. Use this research to grow profitable customer relationships by boosting CX and channel alignment. Upshot W ...

Analyst(s):   Augie Ray
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