... that means customer experiences have to change with them. But what key trends should you pay attention to, and how do you position the IT organization to help? Learn about the key customer behavioral and technology trends to watch in 2025. Overview Gartner Research ...
Analyst(s): Don Scheibenreif
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... too late to join the conference! TopTrends for Data and Analytics in2023 Presented by Kevin Gabbard, Sr Director, Advisory, Gartner Toptrendsin data and analytics (D&A) technology and practices can help anticipate change and transform uncertainty into opportunity. In this session, Kevin Gabbard, Sr ...
... Emerging Customer Service Technologies Trends Latest Customer Service Technologies While technology always plays an integral role in CSS, the COVID-19 pandemic accelerated existing trendsin digital service migration and placed greater pressure on organizations to update outdated workforce management ...
... Gartner Says Worldwide PC Shipments Declined 22.4% in Third Quarter of 2026 As Component Cost Inflation Raised ASPs STAMFORD, Conn., October 12, 2026 PC Shipment Volumes Have Fallen to First Quarter 2023 Levels Worldwide PC shipments totaled 55.4 million units in the third quarter of 2026, down 22.4% from the ...
... conference Latest Releases National Harbor, Md., June 6, 2023 Gartner Security & Risk Management Summit 2023 National Harbor: Day 2 Highlights We are bringing you news and highlights from the Gartner Security & Risk Management Summit, taking place this week in National Harbor, Maryland. Below is a collection ...
... broadly deployed, generally to only a minority of an organization’s employees, often replacing VDI. Deployments are increasingly focusing on high security, compliance and sovereignty. DaaS is beginning to be used to host AI workloads, including AI agents. Strategic Planning Assumption Market Definition ...
Analyst(s): Sunil Kumar | Todd Larivee | Stuart Downes
... leaders must prioritize vendors delivering AI capabilities, including GPU orchestration, agent infrastructure, operational consistency and robust security, to drive modernization at scale. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Alibaba Cloud Amazon Web Services Broadcom ...
Analyst(s): Dennis Smith | Tony Iams | Wataru Katsurashima | Carolin Zhou | Bhuvie Chhabra | Lucas Albuquerque
... defines AI agent management platforms as centralized software platforms that manage AI agents independent of the execution environment. They unify security, governance, and FinOps controls across custom and marketplace-acquired agents. As enterprise AI adoption scales, organizations will increasingly ...
Analyst(s): Lucas Kobat | Max Goss | Gilbert van der Heiden | Andrei Razvan Sachelarescu
... outlines the implications of Gartner’s 2021 top strategic technology trends for life science organizations. CIOs can use this downloadable tool to educate executives and business and IT teams about the top strategic technology trends influencing innovation investments in healthcare. When to Use Directions for ...