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Premium Research Oct 2026
... reputation landscape and keep employees aligned to strategy amid disruption. Use this presentation to focus on the most critical trends, challenges and actions for success in 2027 and beyond. Overview Recommended Actions Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Patryck Allen   |   Elizabeth Kilbride
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Premium Research Oct 2026
... Fresh insights on emerging trends CIOs must treat OpenAI’s acquisition of Orchestra Bio as proof that frontier AI providers are capturing the enterprise operational core. IT leaders across all industries must pivot from evaluating model benchmarks to managing workflow lock-in and operational telemetry. ...

Analyst(s):   Michael Shanler   |   Animesh Gandhi   |   Reuben Harwood
Premium Research Oct 2026
... Gartner First Takes Fresh insights on emerging trends CIOs should leverage Oracle’s expanded native multicloud capabilities and zero-trust agentic AI frameworks following major disclosures at Oracle AI World 2026. To maximize value, leaders must shift from defensive negotiation to strategic partnership ...

Analyst(s):   Alessandro Galimberti   |   Kameron Chao   |   Anand Chouksey   |   Karl Rosander   |   Denis Torii   |   Adam Ronthal   |   Allan Wilkins   |   Ramke Ramakrishnan   |   Dennis Gaughan   |   Tobi Bet   |   Wendy Morin   |   Patrick Connaughton
Premium Research Sep 2026
... insights on emerging trends CIOs must warn their boards about frontier AI’s credible risks, including loss of control and potentially severe harm, without giving in to apocalyptic speculation. Set clear rules for how AI can be used, who is responsible and when people must step in. Analysis Evolving Insights ...

Analyst(s):   Nathanael Callan   |   Arun Chandrasekaran   |   Gary Olliffe   |   Whit Andrews   |   Alissa Lugo
Client Story October 20 2023
... helped Gartner’s top logistics analyst equipped the logistics leader with timely insights on the direction of rates in freight and proven techniques for renegotiation contracts. Business impact Armed with Gartner insights and guidance, the client negotiated a $1.5 million reduction in rates across its ...
Research Jul 2024
... Access Research Already a Gartner client? Security service edge forms a key control to provide additional security for increasingly critical SaaS applications. Security and risk management leaders focused on SaaS security should follow these best practices to make the best use of their SSE tooling to ...

Analyst(s):   Dale Koeppen   |   Charlie Winckless
Research Jun 2020
... that the market must undergo changes. Technology and service providers must rethink BSS evolution in line with market realities and future needs. Overview Strategic Planning Assumption Introduction Market Trend Gartner Recommended Reading Note 1: BSS Definition Gartner Insights Abstract ...

Analyst(s):   Amresh Nandan   |   Jouni Forsman
Research May 2024
... accelerated by strong intentions to invest in AI-powered software, especially where offerings include new features enhanced by GenAI. This research discusses the opportunities and challenges in selling AI-driven software to the SMB market. Overview Introduction Market Trend Gartner Recommended Reading Note 1: ...

Analyst(s):   Mikako Kitagawa
Research Jan 2025
... Infrastructure platforms can simplify IT infrastructure and improve the business value of technology solutions they underpin. Heads of infrastructure and IT operations must create resilient, secure and sustainable I&O platforms for optimal agility, costs, performance and scale. Scope Analysis Topics Suggested First ...

Analyst(s):   Roger Williams
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