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Premium Research Jul 2026
... AI agents introduce new security risks such as indirect prompt injection and rogue agents that can cause business losses. Security architects responsible for safeguarding custom-built AI agents should follow the guidance in this research. Overview Analysis Recommendations Conclusion Gartner Recommended ...

Analyst(s):   Erik Wahlstrom   |   Dennis Xu   |   Steve Deng
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Article September 17 2026
... are several conditions that will separate long-term winners from organizations that simply follow the latest AI trend. Understand the conditions shaping the race The AI race is taking place in a highly dynamic environment. Success depends on understanding changing market conditions, including evolving ...
Research Jul 2026
... Access Insights Already a Gartner client? Improving digital workplace maturity is key to unlocking gains for improving employee experience and reducing IT operational overhead. Heads of I&O can use this Hype Cycle to maximize benefits from AI-infused innovative technologies to improve their digital wo ...

Analyst(s):   Sunil Kumar   |   Todd Larivee
Premium Research Aug 2026
... Enterprise AI strategies define what the organization wants to achieve. I&O adoption strategies define how AI workloads will be supported, managed and operated. Without that foundation, organizations struggle to scale AI reliably and cost-effectively. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   David Smith   |   Ken Rothenberger
Research Aug 2026
... Access Insights Already a Gartner client? Translating I&O’s AI technology investments into realized business value without risking reliability ultimately depends on internal process, people, data, and technical readiness. Heads of I&O must use this assessment to gauge their organization’s AI maturity, ...

Analyst(s):   Melanie Freeze   |   Chandra Mukhyala
Premium Research Jul 2026
... Driven by productivity and resilience promise, agentic AI for I&O has fast emerged as a critical focus area, moving into active enterprise pilots. Heads of I&O must partner with cross-functional stakeholders to select the right AI agent management platform to enforce rules, manage risk and maintain ...

Analyst(s):   Chandra Mukhyala
Research Sep 2026
... Access Insights Already a Gartner client? Many organizations are investing heavily in agentic AI while overlooking the operational foundations required for success. Agentic AI amplifies infrastructure weaknesses. Operational inaccuracies that humans previously compensated for become automation risks ...

Analyst(s):   Mike Leibovitz   |   Nauman Raja
Premium Research Jul 2025
... how AI, seller role evolution and industrialized misinformation will shape B2B sales by 2030. This trend analysis will help CSOs to inform sales strategy, boost seller productivity and enhance trust in a rapidly evolving environment. Overview What You Need to Know Gartner Recommended Reading Gartner ...

Analyst(s):   Colleen Giblin   |   Elizabeth Jones   |   Robert Blaisdell   |   Steve Rietberg   |   Ant Duffin   |   Greg Hessong   |   Doug Bushée   |   Luke Tipping   |   Daniel Hawkyard
Premium Research Jun 2025
... Gartner has identified the supply chain technology trends that will be most relevant and impactful for procurement functions in the coming years. Understanding their uses and benefits will help procurement technology leaders to shape the future of their organizations with responsible innovations. Overview ...

Analyst(s):   Balaji Abbabatulla   |   Kaitlynn Sommers   |   Christian Titze   |   Cian Curtin   |   Micky Keck
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