... The Agentic AI Shift in Tech Products Winning the 2031 AI inflection: A product leader's AI growth playbook. By 2031, AI-enabled revenue will surpass non-AI software revenue. Leaders must pivot from simple copilots to multiagent systems (MAGS) that automate complex workflows to capture market share. ...
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... CSP CIOs are investing in building autonomous network operations to help redefine and improve operations through increased agility, efficiency and quality, enhancing customer experience and helping CSPs obtain first-mover advantages to achieve growth. Overview Strategic Planning Assumption What You Need ...
... This analysis of the top emerging risks in the first half of 2026 reveals four primary trends: continued dominance of AI risks, persistent geopolitical fragmentation, AI’s disruption of talent and a renewed concern over dependency and concentration risks. Insights at a Glance Issue Context Impact Brief ...
... Access Insights Already a Gartner client? Heads of I&O must contain AI use case risks to achieve meaningful returns. Use peer insight examples and lessons learned to unlock AI net value, ROI, and TCO by managing inflated expectations, agent overreach, inefficient investment, and low adoption. Insights ...
... client? As agentic components commoditize, competitive advantage shifts from orchestration to capturing decision traces and embedding business processes in the context layer for agents. Software product leaders must innovate to accurately capture and model operational context. Overview Strategic Planning ...
... Industrial OEMs possess a first-mover advantage in autonomous operations across asset-intensive industries. However, long-term value and future market leadership will accrue to technology product and service providers who combine industrial AI, physical AI, orchestration and workflows to deliver trusted ...
Analyst(s): Sruthi Nair | Scot Kim | Nicole Foust | Jonathan Davenport
... uncertainty, making it increasingly difficult to distinguish meaningful trends from market hype. Drawing on Gartner insights from more than 150 service and support leaders, this session cuts through the noise to highlight the trends most likely to shape service and support over the next three years, helping ...
Analyst(s): Kim Hedlin | Daniel O'Sullivan | Matt Allen
... This Information Risk Management Research Board quick poll features inputs from 14 members on their approaches to enabling Bring Your Own Device (BYOD) access for frontline workers. Summary of Results Member Responses Gartner Recommended Reading Gartner Insights Abstract ...
... Access Insights Already a Gartner client? As your business demands more of the capabilities offered by third-party providers, the risk of data breaches threatens to expose sensitive data and disrupt mission-critical AI functions. Use this research to layer technical and contractual controls to secure ...
Analyst(s): Niyati Daftary | Oscar Isaka | Chiara Girardi | Andrew Bales