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Premium Research Apr 2024
... GenAI-capable CRM revenue will reach $597 billion by 2034 and surpass non-AI CRM revenue in 2025. Content creation and the progress of megavendors are key challenges for this market. Product leaders should build content creation into workflows and innovate beyond what megavendors are delivering. Overview ...

Analyst(s):   Julian Poulter   |   Amarendra .
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Premium Research Apr 2025
... Achieving polyfunctionality in robots requires ecosystem efforts and continued multidisciplinary innovations. This research empowers product leaders to prioritize critical technological areas, enabling them to adopt a collaborative approach to develop solutions with genuine business value. Overview ...

Analyst(s):   Himanshu Kumar Ojha
Research Dec 2024
... Access Research Already a Gartner client? Generative AI’s advent is driving growth for D&A providers and creating new opportunities. Product leaders need to adapt to changing market needs and shift their focus from vertical-agnostic solutions to domain-specific solutions to stay competitive. Overview Da ...

Analyst(s):   Akhil Singh
Research Jul 2026
... Generate Actionable Insights AI/LLM Observability Digital Experience & Bus. Analysis Automated Response Agentic AI Site Reliability Engineering IT Operations DevOps Engineering Software Engineering Cost Optimization Business Insights AI Engineering Inclusion Criteria Gartner Recommended Reading Critical ...

Analyst(s):   Padraig Byrne   |   D.B. Cummings   |   Neil Young   |   Martin Caren
Research Jul 2026
... Rapid Data Center Exit (Lift-and-Shift) Strategic TCO Reduction (Lift-and-Optimize) Strategic Cloud Transformation Managed Application Efficient Operations Agile Cloud-Native DevOps Inclusion Criteria Gartner Recommended Reading Critical Capabilities Methodology Gartner Critical Capabilities Abstract ...

Analyst(s):   Jaideep Thyagarajan   |   DD Mishra   |   Vikas Bhardwaj   |   Joe Trejo   |   Christopher Wiles
Research Jun 2026
... Score Employee Engagement (Outbound) Extensibility and Integrations Desired-State Configuration Mgmt. Asset Optimization & Sustainability Endpoint Operations Employee Personas and Enablement Experience Analysis IT Support Cost Optimization Inclusion Criteria Gartner Recommended Reading Critical Capabilities ...

Analyst(s):   Stuart Downes   |   Robin Milton-Schonemann   |   Dan Wilson
... chain accelerate sales & operations planning (S&OP) maturity by at least 18 months. Mission Critical Priority The Head of Supply Chain at an American packaging and containers manufacturer turned to Gartner for help understanding the value of the company’s sales & operations planning (S&OP) process. ...
... Gartner’s help, an enterprise manufacturing firm negotiated a 3PL contract renewal, saving $2.1 million. Mission-critical priority Avoid disrupting operations by going out to RFP, while reducing spend with existing 3PL. How Gartner helped Assessed needs, reviewed the existing contract for efficiencies and ...
Premium Research Nov 2024
... leaders working with CSPs address the demand posed by changing cloud, networking, security, connectivity and industry user requirements. Overview Strategic Planning Assumption Analysis The Impact Radar Emerging Technologies or Trend Profiles Definition: Sample Vendors Range: 1 to 3 Years Mass: High Recommended ...

Analyst(s):   Sylvain Fabre   |   Susan Welsh de Grimaldo   |   Will Rice   |   Amresh Nandan   |   Enrique Hernandez-Valencia   |   Pulkit Pandey   |   Kosei Takiishi   |   Peter Liu
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