... today:
Track A: Cloud & Automation
Track B: Optimize IT Operations
Track C: DevOps & Agile IT Operations
Track D: Leadership and Strategy
Track E: Emerging Trendsin IT Operations
Additional hot topics to be addressed at the event:
Security & Risk
ITSM (IT Service Management)
Bimodal IT
Cost ...
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... get carried away by the storm. Gartner expert Daryl Plummer will dive deeper into some of our most popular research on the Gartner Top Strategic Predictions for 2025. In this episode, Daryl takes on the most-pressing questions about these predictions and how executive leaders should use these predictions ...
... late to join the conference Latest Releases Barcelona, Spain, November 7, 2023 Gartner IT Symposium/Xpo 2023 Barcelona: Day 2 Highlights We are bringing you news and highlights from Gartner IT Symposium/Xpo, taking place this week in Barcelona, Spain. Below is a collection of the key announcements and insights ...
... Gartner First Takes Fresh insights on emerging trends D&A leaders responsible for AI should consider the new FTC investigation and private class action collusion lawsuit against Anthropic, OpenAI, SpaceXAI, and Google as the latest signals that consumer protection policy may resolve the competing AI ...
Analyst(s): Jorge Lopez | Antonia Roesler | Mosella Henry | William Candrick | Lydia Clougherty Jones | Michael Gabbard | Joel Backaler | Carlie Idoine | Melanie Alexander
... Access Research Already a Gartner client? The CPaaS market topped $13.5 billion in 2024, with the top five vendors combined representing 60%. Enterprises and vendors are focusing on efforts to drive digitalization, real-time customer engagement and efficiencies, using CPaaS to deliver a trusted and personalized ...
Analyst(s): Arunasree Cheparthi | Lisa Unden-Farboud
... desktops, to help them better guide customers through resolution. Gartner clients can read more in: "Top Goals and Priorities for Customer Service and Support Leaders in2023." Additional information is available in the associated eBook and upcoming Gartner panel. About Gartner for Customer Service & Support ...
... systems that dynamically modify performance, content, and structure in real time based on user context, behavior, preferences, and environmental signals. Application leaders can use this research to transform ERP by aligning business operations with business outcomes while improving user experience. Overview ...
... AI disruption and industry uncertainty elevate supplier risk. CMOs must retool media agency relationships to support integrated, AI-native media operations. Changes to strategy, scope, and structure should all be on the table. Insights at a Glance Strategic Planning Assumptions Impact Brief Actions ...
... Access Insights Already a Gartner client? For new heads of infrastructure and IT operations, having a strategy to align I&O with business priorities is not enough. They must also build advocacy and true connections across the enterprise. This note offers practical steps to move beyond alignment and secure ...