Key Takeaways

• A recent Gartner survey focused on IT talent found:

  • Competition remains steep, with 48% of candidates reporting they received three or more offers during their last job search.

  • Candidates are uncommitted to the job they just accepted. Many still have one foot in the job market.

  • In the last 12 months half of candidates have accepted an offer and then backed out before starting. 

• There are five best practices CIOs should follow to attract top talent: 

1. Tap Into the large pool of passive IT candidates

2. Redesign IT job postings to provide persuasive insights

3. Build your IT organization’s brand with an IT employee value proposition

4. Embed candidate needs early in the hiring process

5. Champion implementation of multiple flexible work models

• “Think borderless and champion the implementation of multiple flexible work models.”

• “There is not one size fits all for flexible work pattern options. Most organizations will have at least three patterns across their workforce.”

Key Takeaways

• “The CIO role is expanding. You're still responsible for traditional realms of IT applications and infrastructure, but 62% of you are also wearing an enterprise digital transformation leader hat.”

• “When ranking the top three most critical enterprise outcomes for digital technology investments, customer or citizen experience is king, followed closely by margins and revenue generation.”

• “The most successful CIOs are meeting the moment by strategically engaging with their CxOs to share resources, funding, and accountability for delivering digital initiatives. They’re running IT like a business.”

• “Top CIOs are franchising digital delivery. Franchise models are how businesses around the world leverage ecosystems to achieve scale, overcome budget and talent constraints, and reduce risk.”

• “Cultivating trust and co-leadership in a franchise model does more than just deliver better business outcomes. It also increases CIO and IT leadership teams’ performance.”

• “Cybersecurity, data and analytics, cloud platforms, and integration technologies are among the top technology investments CIOs have told us they’re increasing this year, and they are foundational fusion team enablers.”

   

  Learn more in the Gartner press release “Gartner Survey Reveals That 46% of EMEA CIOs Are Shifting to Co-Owning Digital Leadership with their CxO Peers."

Key Takeaways

• Ask hard questions! “Involve the right people to give diverse perspectives to ask and answer the questions. Set expectations that the answers could drift over time.”

• Plan your Responsible AI strategy to equally focus on intentions and consequences. “Develop and put in place measures before and after the technology is rolled out.”

• Review every use case. “Responsible AI actions differ from use case to use case,as each use case operates in a slightly different context.”

• “Treat risk assessments and compliance as a good start of a more comprehensive Responsible AI approach of resolving dilemmas to drive value.”

• “Establish metrics and measures to encourage people to do the right thing and provide valuable feedback.”

• Be intentional and transparent about your actions. “The most fundamental part of Responsible AI strategy is actions, not just principles.”

Key Takeaways

• “To grow their post-digital expectations, governments should ensure to develop cognitive empathy capabilities, building a more complete and accurate understanding of stakeholders as people. “

• “Post-digital government also requires hyper-personalized services that combine empathy insights with real-time, actionable operational insights during the decision-making process.”

• “Governments must convert data to insights to actions, by building out support for real-time operational decision-making models.”

• “By 2024, over 60% of government artificial intelligence and data analytics investments will drive real-time operational decisions and outcomes.”

• “Governments also need to develop an orchestrated ecosystem of partners centered around shared outcomes.”

• “By 2026, over 75% of governments will gauge digital transformation success by measuring the enduring mission impact.”