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Premium Research Aug 2024
... Organizations have historically implemented a single Microsoft 365 tenant. However, many are finding this does not meet their requirements. Technical professionals can use this research to determine if their tenant strategy meets their data, service separation and data georesidency needs. Overview Ana ...

Analyst(s):   Chris Jackson
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Premium Research Nov 2024
... Two main factors undermine the business impact of banks’ technology investments: a multiplicity of objectives and IT-business misalignment. Bank CIOs can use this research to align desired outcomes and narrow their scope, thereby improving the business impact of their technology investments. Data Sna ...

Analyst(s):   Derek Frost
Premium Research Apr 2025
... To fully support organizational growth objectives, demand generation leaders must determine how to effectively score insights on lead and account engagement. Surfacing meaningful engagement insights to key stakeholders when using a combination of go-to-market strategies can be a significant challeng ...

Analyst(s):   Amy Jenkins
Premium Research Jan 2025
... Organizations are considering deploying SAP workloads, such as SAP S/4HANA, on hyperscalers to achieve global scale and drive innovation. We guide I&O leaders in their evaluation of the strengths and weaknesses associated with deploying S/4HANA on public cloud infrastructure. Session Description Learning Objectives ...

Analyst(s):   Alessandro Galimberti
Research Jul 2021
... Already a Gartner client? Enterprise architecture and technology innovation leaders and teams from 98 organizations have taken the IT Score for EA and TI in recent months. The analysis indicates that leaders and teams agree on three key priorities. Overview Survey Objective Data Insights Gartner Recommended ...

Analyst(s):   Gilbert van der Heiden   |   Marty Resnick
Research Sep 2020
... The definition of user experience will be revolutionized by new devices, contexts and technologies. Enterprise architecture and technology innovation leaders, including CTOs, must identify new experience technologies and leverage them to improve user satisfaction and business performance. Gartner Ins ...

Analyst(s):   Nick Jones
Premium Research Mar 2025
... This inaugural edition of the Customer Service and Support Innovation Report showcases some of the most successful, cutting-edge approaches to service and support, helping leaders innovate within their team and their function. Gartner Research ...

Analyst(s):   Olivia Foster
Premium Research Jan 2024
... Higher education CIOs face multiple competing technology demands every day. CIOs must gauge their priorities against how peers are investing in key technologies like AI, data and analytics, CRM, and classroom technologies to improve enrollment, academic outcomes and operational excellence. Overview ...

Analyst(s):   Paul Riley   |   Robert Yanckello
Research Sep 2021
... Semiconductor manufacturing technologies continue to advance and provide capabilities for more powerful chips, and new business opportunities emerge for semiconductor manufacturers at all levels. Technology and service providers must respond to the changes brought about by new technologies. Gartner I ...

Analyst(s):   Bob Johnson
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