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Announcement August 28 2024
... from Gartner, Inc. In 2024, global information security end-user spending is estimated to reach $183.9 billion. “The continued heightened threat environment, cloud movement and talent crunch are pushing security to the top of the priorities list and pressing chief information security officers (CISOs) ...
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Research January 22 2026
... Gartner Customer Service & Support Connect Highlights Explore the top insights from key sessions from the 2025 Customer Service and Support Connect in Denver, CO. Discover top highlights from the 2025 Gartner Customer Service and Support Connect, where service and support leaders gathered to explore ...
Client Story October 03 2023
... Gartner provided Lehigh University with the analyst guidance and tools needed to identify strategic cost optimization opportunities, leading to a reduction in its cybersecurity insurance spend by well over $100,000 a year. ...
Announcement April 04 2024
... infrastructure security, cybersecurity leadership and more. Keynotes & Guest Speakers: Gartner Opening Keynote: “Augmented Cybersecurity: How to Thrive Amid Complexity” with Gartner VP Analyst Christopher Mixter and Gartner Sr Director Analyst Dennis Xu Gartner Keynote: “Top Trends for Cybersecurity ...
Research August 03 2023
... Quarterly 2023 Q2 The Counterintuitive Path to Great Innovation Learn five counterintuitive practices for companies to move the right projects from pilot to reality. Sixty-four percent of nonexecutive directors on corporate boards claim to be increasing their risk appetite in pursuit of growth in 2023-2024 ...
Webinar On-Demand
... The keys to winning the AI race are shifting. To succeed in 2026, chief product officers must bridge the gap between AI innovation and customer adoption while rapidly harnessing AI’s potential internally. This Gartner webinar outlines the top strategic imperatives for CPOs and provides actionable steps ...

Analyst(s):   Ron Burns   |   Chris Meering   |   Charles Sutherland   |   Dan Tolan
Premium Research Nov 2024
... meter-to-cash processes. Digitalization with granular, near-time data is driving intelligent operations across assets, markets and customers. Utility CIOs can use this Market Guide to capitalize on this trend and drive customer-facing digital products. Overview Market Definition Market Description Market ...

Analyst(s):   Jo-Ann Clynch   |   Lloyd Jones
Premium Research Aug 2024
... Fresh insights on emerging trends This use-case comparison identifies 18 of the most prominent use cases for generative AI in banking, measuring them against value and feasibility. Banking CIOs can use this comparison to inform their investments into GenAI to improve operations and customer experience and ...

Analyst(s):   Jasleen Kaur Sindhu
Premium Research Sep 2025
... Itaú Unibanco created an AI platform to support client-facing tools that scale service while preserving trust, security and compliance. Banking CIOs should use this case study to explore market-expanding opportunities with GenAI. Gartner Research ...

Analyst(s):   Uri Lerner
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