... How to Deliver the Speed, Product Quality that Customers Expect By Supply Chain Research Team | October 02, 2018 At the World Economic Forum in Davos, Justin Trudeau said, “the pace of change has never been this fast — yet it will never be this slow again.” This is a reflection of the business environment ...
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Gartner’s Power of the Profession Supply Chain Innovation Awards highlight people-driven advancements in customer or patient innovation, people breakthrough, process or technology innovation, and social impact. CSCOs can gain insights from the category finalists and winners recognized between 2023 and ...
... Bizzdesign Unify is a “transformation collaboration” platform meant to enhance, not replace, existing enterprise architecture tools. Prospective customers should assess if Unify’s features will meaningfully improve stakeholder collaboration and decision making enough to justify additional costs. Overview ...
Analyst(s): Philip Allega | Austin Steinmetz | Andrew Gianni
... Market expansion succeeds or fails before entry. Use AI to make better market entry decisions by identifying the right markets, targeting the right customers, and designing the right entry strategy before committing capital. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended ...
... AI-enabled churn analysis identifies customers most at risk of nonrenewal and quantifies revenue at risk so finance teams can improve planning and reduce surprise revenue loss. CFOs should reference this implementation guide as they assess, pilot and operationalize this AI use case. Gartner Recommended ...
Analyst(s): Regina Crowder | Idris Evans | Twisha Sharma | Alex Levine | Ash Mehta
... their promises to customers and executive leadership? Gartner research shows time and again that growth companies “do” product management differently than stagnating or declining firms. This eBook shares best practices from leading tech companies to develop products that customers want. Complete the ...
... A CRM customer engagement center is a strategic, long-term investment aimed at enhancing the overall service experience. This research helps customer service and support technology leaders analyze offerings and plan to adopt the best-fit CRM CEC for their organizations. Overview Introduction Analysis ...
... delivery types providing customer service with a smile. This would solve the tired driver problem and the lifestyle burden of time away from home. Thinking of truck drivers as technology-enabled supply chain professionals could make for a steadily improving customer experience. It also might justify significantly ...
... Identify ways to retain and improve frontline performance Find ways to redesign frontline work to support customer financial empowerment Learn three ways for enabling the frontline to support customer empowerment About the Research This research is based on data gathered by the 2022 Gartner Financial Services ...